The Role
The E-Commerce Content Specialist manages product listings, ensures content accuracy, applies SEO best practices, and coordinates marketing campaigns across platforms.
Summary Generated by Built In
At Malouf, we believe everyone deserves to wake up ready for life. Sleep is the foundation of well-being, joy, focus, creativity, and strength. So we craft products that restore the body, calm the mind, and elevate the home.
We are makers of comfort. Designers of rest. Champions of everyday renewal because when people sleep better, they live better and when they live better, the world gets better too.
About Malouf
Malouf is home to industry-leading brands including Lucid and Linenspa, delivering award-winning mattresses, bedding, furniture, and lifestyle products to millions of customers. We operate across Amazon, major ecommerce partners, direct-to-consumer, and a nationwide network of specialty retailers.
We’re builders, problem-solvers, and brand believers and we invest just as deeply in our people as we do in our products.
The Role: E-Commerce Content Specialist
This role sits at the intersection of marketing, ecommerce, and operations and plays a direct role in how customers experience our brands online.
As an E-Commerce Content Specialist, you’ll ensure our products look great, read clearly, and perform strongly across Amazon and key retail platforms. You’ll manage listing accuracy, execute content updates, spot optimization opportunities, and help bring campaigns to life on the digital shelf.
If you love details, enjoy improving systems, and want to see your work directly impact sales and customer experience, this role is for you.
What You’ll Do
Listing & Content Management
Why You’ll Love Working Here
We are makers of comfort. Designers of rest. Champions of everyday renewal because when people sleep better, they live better and when they live better, the world gets better too.
About Malouf
Malouf is home to industry-leading brands including Lucid and Linenspa, delivering award-winning mattresses, bedding, furniture, and lifestyle products to millions of customers. We operate across Amazon, major ecommerce partners, direct-to-consumer, and a nationwide network of specialty retailers.
We’re builders, problem-solvers, and brand believers and we invest just as deeply in our people as we do in our products.
The Role: E-Commerce Content Specialist
This role sits at the intersection of marketing, ecommerce, and operations and plays a direct role in how customers experience our brands online.
As an E-Commerce Content Specialist, you’ll ensure our products look great, read clearly, and perform strongly across Amazon and key retail platforms. You’ll manage listing accuracy, execute content updates, spot optimization opportunities, and help bring campaigns to life on the digital shelf.
If you love details, enjoy improving systems, and want to see your work directly impact sales and customer experience, this role is for you.
What You’ll Do
Listing & Content Management
- Upload, update, and maintain product listings and brand store content across Amazon and key ecommerce partners
- Ensure product data, images, copy, and variations are accurate, complete, and up to date
- Troubleshoot listing issues including suppressed SKUs, image errors, variation problems, and inventory flags
- Audit listings regularly to maintain content health and compliance
- Conduct keyword research and apply SEO best practices to improve discoverability
- Identify opportunities to improve conversion through enhanced imagery, copy, and product storytelling
- Support testing of content changes and track performance impact
- Monitor category and competitor activity to surface content and positioning opportunities
- Prepare listings and brand stores for promotions, launches, and seasonal campaigns
- Coordinate with marketing and creative teams to ensure assets are delivered and implemented on time
- Execute go-to-market content plans with speed and accuracy
- Maintain content trackers, checklists, and documentation for efficient execution
- Update internal guides and processes as platforms and requirements change
- Serve as first-line support for listing execution needs and communicate risks or opportunities to leadership
- Partner closely with marketing, creative, ecommerce, and sales teams to align priorities
- 1+ years of experience in ecommerce, digital marketing, or content operations
- Strong attention to detail with excellent organizational skills
- Comfortable working inside platforms like Amazon Vendor/Seller Central, Walmart Supplier Center, Wayfair Partner Home, or similar (or eager to learn)
- Analytical mindset with interest in performance metrics and optimization
- Clear written and verbal communication skills
- Ability to manage multiple projects in a fast-paced, deadline-driven environment
- Curiosity, ownership, and a mindset of continuous improvement
- Experience with SEO or product content optimization
- Familiarity with retail content scorecards and listing compliance standards
- Basic understanding of ecommerce advertising and promotions
Why You’ll Love Working Here
- Competitive benefits including medical, dental (with orthodontics), vision, life, and disability insurance
- Company-matched 401(k)
- Free daily gourmet lunch prepared by our in-house chef
- Paid maternity and paternity leave
- Onsite fitness center
- Generous product discounts
- A culture that values growth, creativity, and doing meaningful work
Top Skills
Amazon Vendor Central
Seo
Walmart Supplier Center
Wayfair Partner Home
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
We are lifestyle and wellness experts. Our core business is home furnishings, but we’ve grown into six key categories (consumer products, services, technology, retail, logistics, and venture) through a suite of nationally recognized brands and powerful partnerships.
Since 2019, we have proudly been a Certified B Corporation®. We meet the highest standards of verified social and environmental performance, transparency, and accountability.
As a company, we’re concerned not only with revenue, but also with our corporate social responsibility for society, workers, the community, and the environment. We’ve got a triple bottom line: planet, people, profits.
Every day, we focus on making accessible items that excite consumers—and making a difference.
