E-Commerce Collectibles Processor

Posted Yesterday
Be an Early Applicant
2 Locations
In-Office
15-15 Hourly
Entry level
Logistics • Professional Services • Retail • Social Impact
The Role
Assess and process donated collectibles for e-commerce sale, meet daily production goals, pick items for shipping, maintain inventory (especially jewelry), handle fragile items, stock packing materials, keep work area clean and safe, report issues, and communicate with managers and team members.
Summary Generated by Built In
515 N 51st Ave Phoenix Arizona, 85043, +1 (602) 5138420
Starting Pay :$15.15 Hourly

Position Description:

Processes items to be listed for sale by accurately determining their value or collectible interest. Assists in pulling items for shipping department by picking items from daily pick list for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities.

Essential Duties and Responsibilities:

  • Meets or exceeds daily production goals.
  • Safeguards all GCNA property including donated goods. Reports any suspicious behavior, incidents of theft or unauthorized possession/removal of GCNA property.
  • Communicates with Manager or Assistant Manager on issues that require solutions beyond the standard protocol.
  • Immediately advises supervisor of significant and unexpected problems. Communicates needs with other Team Members. 
  • Builds and maintains effective quality working relationships with internal customers. Promotes and demonstrates teamwork and cooperation.
  • Maintains inventory of jewelry on hand for shipment.
  • Moves containers of collectibles using pallet jack when required. Unloads collectibles from containers and places on the shelves or in appropriate staging area.
  • Handles fragile items with care to avoid damage or breakage.
  • Keeps shipping area stocked with boxes and other packing items.
  • Retains high degree of product knowledge.
  • Maintains work area in a safe, clean, and orderly fashion. Cleans work area at the end of each day, following safety rules and regulations at all times.
  • Maintains regular and consistent in-person attendance.
  • Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.
  • Performs other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills):

  • High School Diploma or GED

  • Excellent customer service skills, with effective written and verbal communication

  • Strong internet navigation skills

  • Ability to speak and read English proficiently

  • Proficient with Microsoft Office including Word, Excel, and Outlook

  • Ability to pass a background check and drug screen, where applicable for position

Reasonable Accommodation Statement:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

  • 5 Medical Plans
  • Employer Funded Health Reimbursement Account (HRA)
  • 3 Dental Plans
  • Vision Plan
  • 401K
  • Employer Paid Life Insurance
  • Employee Assistance Program (EAP)
  • Paid Time Off; Sick and Vacation
  • Paid Holidays
  • These are just a few highlights of our key benefit offerings!

Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.

Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.

Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona  at 1-833-624-0920 option 6 or [email protected]  if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.

For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5.

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job.  If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender’s email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security’s Cyber Smart website (https://www.cisa.gov/be-cyber-smart/campaign) to learn how to report it.

Skills Required

  • High School Diploma or GED
  • Excellent customer service skills with effective written and verbal communication
  • Strong internet navigation skills
  • Ability to speak and read English proficiently
  • Proficient with Microsoft Office including Word, Excel, and Outlook
  • Ability to pass a background check and drug screen, where applicable
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The Company
4,186 Employees

What We Do

Goodwill of Central and Northern Arizona is a 501(c)(3) non-profit organization dedicated to ending poverty through the power of work. The organization provides job seekers with essential skills training, career services, and employment opportunities. By operating retail stores and donation centers, they fund these no-cost services while promoting sustainability through recycling and waste diversion, ultimately empowering individuals, strengthening families, and building stronger communities across Arizona.

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