Position Summary
Samsung Electronics Baltics is one of 16 Samsung Electronics Sales subsidiaries in Europe. There are 180 employees located across all 3 Baltic countries with the central office based in Riga, Latvia.
Samsung being one of the market leaders and innovators in IT & Mobile industry, is transforming the world of smartphones, tablets, smart accessories.
We are looking for a capable and knowledgeable team member to join our DTC Team as E-commerce Project manager (2500-3000 EUR gross + Quarterly bonus (up to 5250-6300 EUR gross))
Role and Responsibilities
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Implementing and managing A-Z e-commerce projects and services including delivery, payment methods, web design, UX/PX, shipping, monitoring, B2B/B2C services, CRM, and integration with third parties.
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Analyzing, planning, implementing, executing, and maintaining CX, PX, loyalty, and additional value services for e-commerce.
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Collaborating with sales managers, marketing teams, analytics teams, and developers to monitor project performance, schedule A/B testing, and ensure high-quality solutions.
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Managing implemented projects' marketing operations, NPS impact, and analyzing user behavior metrics
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Leveraging AI-driven analytics and automation tools to enhance personalization, user behavior insights, conversion rate optimization, customer support (chatbots), dynamic pricing, and demand forecasting.
Skills and Qualifications
- Proficiency in both, written and spoken, English
- 2+ years of experience in e-commerce project management, working on campaigns from briefing to delivery, with a comprehensive understanding of e-commerce processes, execution, and architecture
- 5+ years of experience in business development, with a strong track record of driving growth and strategic initiatives
- Understanding of web technologies, such as HTML, CSS, JavaScript and others
- Ability to work under pressure, change direction when required and work on a range of projects at the same time
- Bachelors degree (in information management, Statistics, Business Administration or related fields)
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What We Do
Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, network systems, medical devices, semiconductors and LED solutions. Samsung is also leading in the Internet of Things space through, among others, our Smart Home and Digital Health initiatives.
Since being established in 1969, Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top 10 global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth.
