E-commerce Assistant Key Account Manager

Permanent

Be part of something bigger. Decode the future.

 At Electrolux, as a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.
Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together.
Join us in our exciting quest to build the future home.

All about the role:

• To deliver growth target via E-Commerce channels.

• Develop the FY e-Commerce implementation plan with focus on E-retail channels (especially Naver). 

• Administration and management of respective platform - product, price, promotional update etc.

• Propose and collaborate promotional initiatives with Digital Marketing and product team throughout the implantation of the e-Comm calendar of initiatives. (*Online pricing under Product line purview).

• Manage and coordinate sales orders and AR.

• Review pre/post key online sales promotional initiatives.

• Liaison with BA e-Commerce Manager and alignment of key initiatives for roll-out.

• Effective relationship management with digital sales vendors and support capability development of them.

• Develop, build & maintain strong and long-term relationship with digital customers.

• Close communication to deliver Electrolux strategic direction to digital sales vendors and engage them to comply with the strategy.

• Provide optimum products and services to digital customers to maximize the business potential per accounts.

What you’ll do:

• Manage product description, price and campaign for entire online ecommerce platform (marketplace and other external channels)

• Work with existing customers / buyers and key accounts together with KAM and sales team to develop e-com sales in existing channels.

• Close collaborations with digital marketing team on engagements & conversions throughout the different phases of the consumer journey.

• Close collaboration with product team for campaign initiatives

• Close cooperation with key information owners in e-Commerce channels

• Manage consumers inquiry and responses.

Who are you:

• Proactive, you work efficiently and flexibly to deliver results with strong ownership

• With an eye for detail and the ability to interpret market trend and sales track, you can also translate this into meaningful, useful information that informs decision-making.

• You build trust, good working relationships and communicate effectively with your colleagues and across functions. You can manage changing priorities with ease.

• Strong Influencing Skills

• Excellent communication and interpersonal skills with the ability to communicate with stakeholders across functions

• Ability to tackle demands of ever-evolving technological implements with ease

• You keep the consumer and customer front of mind, bringing an outside-in perspective to encouraging cross-collaboration, utilizing diversity and encouraging open feedback.

• Ability to learn fast and adapt well in unfamiliar situations.

QUALIFICATIONS

• Min. 3+ years’ experience in E-Commerce Sales in retail industry

• Preferably experiences in multi-national organizations

• Inter-mediate level of English skills (oral and written)

• Bachelor’s Degree / Diploma in Business Administration or other relevant disciplines

• Preferably experiences in and extensive understanding in Consumer Electronics industry

Where you’ll be: You will be based in the Seoul office.

Benefit highlights:

• Flexible working hours and work from home

• Discounts on Electrolux products and services

• Medical & Hospitalization coverage and flexible benefits

As part of Electrolux, we will continuously invest in you and your development. There are no barriers to where your career could take you.

Find more on:

Electrolux APAC & MEA: https://www.linkedin.com/company/electrolux/life/apacmea/