Our Opportunity:
Chewy’s Promotions team is looking for an Manager, Program Management III, to join our team. We are looking for a leader and owner, who will partner with senior leaders cross-functionally to develop and lead our promotional planning process at Chewy. You will have the opportunity to lead a team that influences Chewy’s promotional planning and builds new playbooks to bring our strategy to life, working with multiple partners across the organization. A successful leader has a passion for simplifying complex processes, ability to influence senior executives and has proven results in delivering and managing large scale programs. The leader should have experience with business strategy, operations, and building high-performing organizations. The role provides broad exposure to the strategy, operations, and leaders and will be an entrepreneurial, career-defining role.
What You’ll Do:
- Own and manage the promotional planning process at Chewy, working backwards from key customer and business objectives.
- Develop and manage new mechanisms and tools to improve transparency, communication, and planning across teams
- Organize and prioritize critical issues and information for senior leadership (stakeholders and executives, including C-Suite) to facilitate effective decision-making.
- Own regular business reviews with leadership and coordinating efforts across the team and partners.
- Assess risks, anticipate bottlenecks, provide escalation management, balance the Customer’s needs versus technical constraints and encourage risk-taking behavior to maximize benefit.
- Develop and manage key business metrics and financials for programs and be accountable for delivering against established business goals/objectives.
- Create a high performing culture by driving collaborative working relationships with stakeholders internally and externally while holding partners accountable to a high bar.
What You’ll Need:
- MBA or equivalent Master’s degree in General Business Management, Finance or Operations.
- 7+ years of program leadership and program management experience (preferred in e-commerce or Retail)
- 5+ years of experience leading large-scale programs
- Excellent verbal and written communication skills at all levels including with senior executives
- Proven command of process, management, and finance in support of strategic and innovation projects
- Ability to operate in an ambiguous environment and solve complex problems.
- Ability to perform and prioritize multiple tasks with excellent attention to detail
- Can anticipate and avert problems
- Motivated self-starter; finding opportunities for improvement and assuming responsibility
- Collaborative individual with the ability to work well with diverse groups
Bonus (if applicable):
- Previous experience with SQL and Tableau
- E-commerce background is a plus
Compensation & Benefits:
Our salary range for a Manager, Program Management III position is $129,500.00 - $207,000.00. The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant.
We offer different types of insurance, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Non-exempt hourly team members accrue paid time off (PTO) while salaried-exempt team members have unlimited PTO, subject to manager approval. Non-exempt hourly team members in Fulfillment Centers and Customer Service are also eligible for additional unplanned unpaid time off (UTO). Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
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What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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