E-Business Intern

Posted 7 Days Ago
Be an Early Applicant
Meyrin, Genève, CHE
In-Office
Internship
Fashion • Retail
The Role
Supports e-business and omnichannel operations through KPI reporting, digital cockpit insights, dashboard development, incident management, checkout monitoring, onsite search optimization, competitor benchmarking, and local-market support. Analyzes customer interactions and conversion data, improves online experiences, provides technical assistance, and collaborates with stakeholders on e-business projects and change management.
Summary Generated by Built In

THE WATCHMAKER OF WATCHMAKERS
Since 1833, driven by an unquenchable thirst for innovation and creativity, and inspired by the peaceful natural surroundings of its home in the Vallée de Joux, Jaeger-LeCoultre has been distinguished by its mastery of complications and the precision of its mechanisms. Known as the Watchmaker of Watchmakers, the Manufacture has expressed its relentlessly inventive spirit through the creation of more than 1,300 different calibres and the award of more than 400 patents. Harnessing 190 years of accumulated expertise, La Grande Maison’s watchmakers design, produce, finish and ornament the most advanced and precise mechanisms, blending passion with centuries-old savoir-faire, linking the past to the future, timeless but always up with the times. With 180 skills brought together under one roof, the Manufacture creates fine timepieces that combine technical ingenuity with aesthetic beauty and a distinctively understated sophistication.

E-BUSINESS INTERN – 6 MONTHS INTERNSHIP – GENEVA 

 

Have you ever wondered what is like to be part of one of the finest watchmaking Maison? 

A unique experience is waiting for you in Jaeger-LeCoultre, we are looking for our next super Interns! 

 

How long, when and with whom?  

According to your affinity, you will join our departments for: 

6 MONTHS INTERNSHIPS starting in OCTOBER in GENEVA, SWITZERLAND. 

Our Retail teams are looking forward to welcoming you.  

 

HOW WILL YOU MAKE AN IMPACT ?  

 

Ebusiness and activations 

  • Own and lead weekly ebusiness report; propose improvements, liaise with Group to make necessary changes 

  • Lead monthly digital cockpit for ebusiness with insights on why KPIs are evolving from one way or another with main takeaways  

  • Develop monthly report for digital cockpit on how customers are exposed to pre/post purchase services (chat, customer care, etc.), events, masterclasses, exhibitions, reasons to shop in their online journey in partnership with Webmaster 

  • Manage incidents and requests from markets while optimizing processes to lower volumes in collaboration with Ebusiness Manager and Ecommerce Product Manager Benchmark online experience from competitors and similar industries; analyze flow on our own flagship and propose new ways to improve experience back by data 

  • Develop report on how visitors are interacting with CRC online; deep dive on the impact on calls / emails / chat from traffic  

  • Build and implement checkout monitoring and onsite search optimization processes  

  • Benchmark experience and conversion enablers from competition and other industries (boxing and gifting, enhanced PDPs, CLPs, etc.)  

 

Local team support 

  • Provide comprehensive e-business support and guidance to local markets, ensuring operational excellence and strategic alignment  

  • Develop, enhance, and maintain local reporting and dashboarding tools, tailoring them to specific market needs and providing actionable insights 

  • Conduct in-depth analysis and research to inform and advance our omnichannel ambitions, identifying opportunities and recommending strategic approaches 

  • Collaborate with various stakeholders to gather requirements, implement solutions, and ensure the successful execution of e-business projects 

  • Provide first-level technical assistance and support for e-business operations at the local level 

 

 

 

Change management and housekeeping 

  • Across internal and external stakeholders, ignite an agile, positive, client focused and solution-oriented mindset; foster collaboration (360 meetings, etc.) 

  • Embody and provoke omnichannel vision while protecting the ECOM business 

  • Ensure data science folder on common is structured and up to date 

 

 

WHAT ABOUT YOU ? 

 

  • You are looking for an internship as part of your studies (Master) 

  • You have a good understanding of project management (timelines, etc.) 

  • You are eager to ignite a positive and solution-oriented mindset to serve our clients 

  • You are known for your curiosity, enterprising spirit, meticulousness, tendency to challenge the status quo, autonomous mindset, and ownership spirit 

  • You are fluency in French and English  

  • You have experience in analytics and tools such as Google Analytics, Data Studio, Looker and SAP BI as well as Microsoft Office Suite 

 

What you can expect from us?  

All of our interns have a key role in our day-to-day business success. Moreover, the close collaboration with an engaged and dedicated team is there to support you to succeed in this challenging and exciting role. During your time with us, you will get familiar with our know-how and gain practical insights into different business areas. Best of all, you will grow in a stimulating environment with excellent working conditions and attractive benefits 

If you are the unique talent we are looking for, apply by May 1st 2026! 

The chosen candidates will be invited to participate to our Speed Recruitment Day on May 22nd,  
2026 in Geneva. 

Skills Required

  • Currently pursuing a Master's degree and seeking an internship as part of studies
  • Good understanding of project management, including timelines
  • Fluency in French and English
  • Experience with analytics tools including Google Analytics, Data Studio, Looker, and SAP BI
  • Experience with Microsoft Office Suite
  • Curiosity, initiative, meticulousness, autonomy, and ownership mindset
  • Positive, solution-oriented, client-focused, and change-oriented mindset
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The Company
39,601 Employees
Year Founded: 1988

What We Do

Richemont is a leading luxury goods group that owns prestigious Maisons recognised for excellence in jewellery, watches, fashion and accessories. Its central and regional functions guide, support and challenge these Maisons and businesses, helping them design timeless creations and innovative services while preserving their unique heritage. The Group also helps them thrive in new and existing markets, maintain high service standards and embed sustainable practices across operations.

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