Orion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education.
- Define observability strategy, standards, and architecture (metrics, logs, traces, APM)
- Establish SLIs, SLOs, error budgets, and observability readiness standards
- Define tagging, metadata, and telemetry standards (naming, formats, traceability)
- Design integration architecture across CI/CD, observability, and ITSM platforms
- Define and enforce governance model, compliance, and audit requirements
- Establish KPIs and success metrics aligned with business and reliability goals
- Consolidate findings from assessments and identify risks and improvement areas
- Develop observability maturity assessment (DevOps/SRE alignment)
- Define implementation roadmap (quick wins vs long-term initiatives)
- Drive stakeholder workshops and validations
- Lead integration of CI/CD pipelines with observability (logs, metrics, traces, deployment markers)
- Implement tagging strategy (app, env, version, commit ID)
- Integrate with incident, change, and release management systems
- Define and implement service-level KPIs and golden signals
- Build operational and business dashboards
- Configure event correlation and alert tuning to reduce noise
- Track reliability metrics (MTTR, SLOs, change failure rate)
- Define and implement AIOps architecture and use cases
- Drive AIOps (anomaly detection, RCA, event correlation, predictive insights)
- Implement automation, runbooks, and self-healing workflows
- Lead application onboarding and ensure standards adoption
- Act as primary stakeholder interface and drive best practices across teams
- Proven hands-on experience with Dynatrace SaaS and Managed environments.
- Strong knowledge of Azure, AWS, and GCP cloud infrastructures.
- Proficiency in infrastructure monitoring (VMs, containers), application performance monitoring (APM), and log analytics.
- Familiarity with ActiveGate, OneAgent, Network zone, Extension deployment, and SNMP device monitoring.
- Strong experience in Digital experience monitoring
- Strong analytical skills and understanding of AIOps practices.
- Excellent communication and documentation skills.
- Experience in creating dashboards and defining alert strategies.
- Strong experience with Dynatrace (APM, Infra, Logs, DEM, AIOps)
- Deep understanding of SRE, DevOps, and Observability principles
- Experience with CI/CD tools and cloud platforms (Azure/AWS/GCP)
- Knowledge of ITSM integrations and incident management workflows
- Experience in automation, scripting, and AIOps implementations
- Dynatrace certification (Associate or Professional).
- ITIL or Service Management experience.
- Exposure to enterprise security and compliance standards.
- Experience working in multi-tenant or large enterprise environments.
Orion is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Candidate Privacy Policy
Orion Systems Integrators, LLC and its subsidiaries and its affiliates (collectively, “Orion,” “we” or “us”) are committed to protecting your privacy. This Candidate Privacy Policy (orioninc.com) (“Notice”) explains:
- What information we collect during our application and recruitment process and why we collect it;
- How we handle that information; and
- How to access and update that information.
Your use of Orion services is governed by any applicable terms in this notice and our general Privacy Policy.
Skills Required
- Hands-on experience with Dynatrace SaaS and Managed environments
- Strong knowledge of Azure, AWS, and GCP cloud infrastructure
- Experience with infrastructure monitoring, including virtual machines and containers
- Experience with application performance monitoring and log analytics
- Familiarity with ActiveGate, OneAgent, network zones, extension deployment, and SNMP device monitoring
- Experience with digital experience monitoring
- Strong analytical skills and understanding of AIOps practices
- Experience creating dashboards and defining alert strategies
- Deep understanding of SRE, DevOps, and observability principles
- Experience with CI/CD tools and cloud platforms
- Knowledge of ITSM integrations and incident management workflows
- Experience in automation, scripting, and AIOps implementations
- Excellent communication and documentation skills
- Dynatrace Associate or Professional certification
- ITIL or service management experience
- Exposure to enterprise security and compliance standards
- Experience in multi-tenant or large enterprise environments
Orion Innovation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Orion Innovation and has not been reviewed or approved by Orion Innovation.
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Wellbeing & Lifestyle Benefits — Orion highlights health and well-being initiatives such as fitness, mindfulness, and flexibility/remote options, reinforced by recognition like Cigna’s Healthy Workforce Designation. Flexibility via hybrid/remote work is positioned as a consistent part of the overall rewards experience.
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Fair & Transparent Compensation — Pay is characterized as moderately satisfactory overall, with pockets where compensation is viewed as fair, particularly for some software engineering and certain U.S. roles. Public snapshots also indicate that competitiveness can be stronger in specific markets and functions.
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Career-Linked Recognition & Rewards — Performance-linked outcomes are implied through mentions that hikes can be good when performance is demonstrated. Learning and development programs are also emphasized as part of the broader value proposition tied to career growth.
Orion Innovation Insights
What We Do
Orion is a leading digital transformation and product development services firm. Headquartered in Edison, NJ, we have a global team of 6,200+ associates, with engineers in 14 major delivery centers across North America, Europe, Asia Pacific and Latin America. For over 25 years, Orion has been solving complex business problems for our clients. Our transformative business solutions are rooted in digital strategy, experience design, and engineering, empowering our clients to operate with agility at scale. Our mission is to serve as an agile and trusted partner for business transformation initiatives, providing deep emerging technology, experience design, and domain expertise. Our business has more than tripled over the last three years. We have grown aggressively both organically and inorganically, adding new clients, complementary skills, domain expertise, and strengthening our global footprint.
