ASI is the largest global provider of technology B2B services for the $26.1 billion promotional products industry (branding and marketing). With 25,000 clients in 53 countries, our mission is to inspire, inform, and empower our clients’ success every step of the way.
ASI currently has a hybrid work model. This position requires in person attendance at our office in Trevose, PA on Tuesdays & Wednesdays.
ASI is seeking a Dynamics D365 Engineer to join our Business Applications team. Reporting directly to the Director, Business Applications, this role is responsible for ensuring the health, performance, and reliability of our Dynamics 365 environment, with a focus on cloud flow automations, system monitoring, minor development tasks, and cross-functional collaboration. The ideal candidate will have a strong technical foundation, excellent troubleshooting skills, and a customer-first mindset.
The salary range for this position is $126,000 - $140,000.
Responsibilities:
- Cloud Flow Automation Monitoring & Troubleshooting
- Monitor Power Automate cloud flows for failures and performance issues.
- Troubleshoot and resolve automation errors and inefficiencies.
- System Health & Performance
- Monitor overall system health and uptime of Dynamics 365 and related services.
- Track and report on Dataverse storage usage and growth trends.
- Development & Bug Fixes
- Perform minor development tasks including customizations, configurations, and scripting.
- Identify, document, and resolve system bugs and issues.
- Release & Deployment Support
- Assist in release planning, testing, and deployment of new features and updates.
- Collaborate with QA and development teams to ensure smooth rollouts.
- General System Support
- Provide day-to-day support for Dynamics 365 users across departments.
- Respond to support tickets and service requests in a timely manner.
- Team Collaboration
- Work closely with a team of support specialists to triage and resolve issues.
- Collaborate with other departments to understand business needs and translate them into technical solutions.
- Customer Service & Communication
- Deliver excellent customer service to internal stakeholders.
- Communicate technical issues and solutions clearly to non-technical users.
Requirements:
- Bachelor’s degree in Bachelor’s degree in Information Technology, Computer Science, or a related field or 12 years equivalent experience
- 2+ years of experience with Microsoft Dynamics 365 (preferably D365 CE/Power Platform).
- Experience with Power Automate, Dataverse, and basic development/customization.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Experience with Azure services and integrations preferred.
- Familiarity with DevOps practices and release management preferred.
- Knowledge of Microsoft Power Platform (Power Apps, Power BI) preferred.
ASI offers full-time employees a comprehensive benefits package including:
- Medical, Dental, and Vision coverage, available on day one of employment.
- Paid maternity and paternity/bonding leave (12 weeks paid for birthing/primary parent and 4 weeks paid for secondary parent) and a parent support group.
- 12 weeks of paid daycare for new parents (14 weeks at our onsite daycare center, Lots of Love).
- Free Health and Wellness programs.
- Free 24/7 access to Magellan Employee Assistance Program and Teladoc.
- Day one 401(k) with company match.
- Paid holidays, floating days, and paid time off (PTO).
- Office amenities with onsite café, Starbucks, 24/7 free gym access and classes, onsite daycare, EV charging stations, creative spaces such as our community garden club, music room, art room, and relaxation space.
Take this opportunity to join our successful team! Apply today! EOE m/f/d/v. ASI is an equal opportunity employer, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Diversity makes us better. Check out ASI’s Diversity and Inclusion Blog Posts.
Visit our company career web site at www.asicareers.com.
Top Skills
What We Do
The Advertising Specialty Institute (ASI) is the largest media, marketing and education organization serving the promotional products industry. ASI connects suppliers and distributors through ASI’s robust industry-leading network, which boasts over 25,000 supplier and distributor members. ASI members have access to the world's most powerful promotional product network, ESP, where three out of every four promotional product searches occur.
ASI is fully committed and dedicated to providing members with cutting edge interactive tools, member support, trade shows, educational information and resources that improve business efficiency, drive traffic and win sales.
What is ASI’s mission?
ASI bridges suppliers and distributors by providing catalogs, information directories, newsletters, magazines, websites, databases, interactive e-commerce, and robust marketing and selling tools.
What are advertising specialties?
Advertising specialties, also known as promotional products, are practical, entertaining or decorative products like mugs and tee shirts often imprinted with an advertiser’s name, logo, slogan or message and given away. These products are often kept by recipients for months, offering great exposure for the advertiser’s message.
Featured Products:
ESP Web: Source and order every promotional product in the industry from 3,500+ suppliers with ESP Web.
ESP Websites: A user-friendly e-commerce enabled website solution. Choose from 100s of designs. Requires no design experience needed.
Catalogs: Give clients new ideas and ways of using promo products and stay one step ahead of competitors.
Magazines: ASI offers a wide range of award-winning publications to help keep your finger on the pulse of the industry.
Show Booths: Display your products in front of thousands of industry distributors at three strategically timed ASI shows.
