Dynamics 365 Customer Engagement Sales Executive

Stoneridge Software began with the desire and understanding of what it takes to succeed in implementing business software solutions for the benefit of client’s business goals. Founders Eric Newell, Becky Newell, and Cody Marshall recognized the need for a strategic business partner who could not only deliver software implementations but excel at it. As a 2024 Inc. Best Workplaces Honoree, a member of the Microsoft Inner Circle, and an award-winning Microsoft Solutions Partner, we have crafted a meticulous approach to project delivery. Our commitment to long-term support empowers our client’s success, and we approach our work with integrity, tenacity and a culture of continuous improvement. 

As a Stoneridge team member, it is important to us that your work is balanced with the rest of your life. We foster a flexible work environment and promote a remote-forward culture with team members located across North America. We also have office locations in Fargo, ND, Minneapolis, MN and Winnipeg, Manitoba, where we welcome our teams to collaborate in person. Team members at Stoneridge benefit from an environment of collaboration and curiosity, backed up by continuous learning opportunities, personalized development plans, flexible time off, and many more benefits. We strive to maintain inclusive benefits that bring a sense of belonging to all of our team members.

It's our mission to help clients win through intentional leadership, thoughtful teaching, and eye-opening possibilities. With specialties in the entire suite of Microsoft Dynamics business applications and complementary Microsoft technologies, Stoneridge focuses on not only attracting the most knowledgeable, tenacious consulting experts in the field but building up that expertise from within. Come join us on this exciting journey! 

Stoneridge Software is looking for a driven & self-motivated Microsoft Dynamics 365 Sales Executive to join our growing team! As a Sales Executive at Stoneridge Software, you will be responsible for managing and running the entire sales cycles specifically for Microsoft Dynamics ERP & CRM solutions. To be a successful in this role, you must love building relationships with clients and identifying possible opportunities within the market. If you are experienced in CRM systems and are looking for a fun & flexible company that will invest in, you then this position is for you!

A Day in the Life

• Develop and maintain an understanding of the Microsoft Business Applications, Modern Work, and Data/AI market to include key competitors, ISVs, and industry trends
• Industry expertise in Manufacturing, Supply Chain Management, Retail and/or medical device
• Document, understand, and communicate the buying process by developing a mutual plan for clients
• Create and communicate the mutual plan with the prospect and internal team
• Manage project estimate and scope by working with delivery counterparts 
• Perform contract negotiation and manage redline process
• Administer detailed contract management for all clients and prospects including but not limited to the SOW, MSA, referral agreements, mutual non-disclosures, and support agreements
• Ensure timely and accurate data is maintained on all leads, opportunities, accounts and contacts
• Manage sales opportunities for new and existing clients that include software, consulting services, and support services
• Identify and qualify the opportunities and clients that fit the Stoneridge values
• Create and maintain strategic relationships with clients by providing support, information, and guidance
• Collaborate effectively with all internal resources (ie. EM, PM, Leadership, etc)
• Manage sales to delivery handoff to ensure the delivery team is setup for success
• Document company details of the client when assessing their needs for future visibility to other departments and teams
• Understand and appropriately manage client escalations
• Achieve key metrics including Sales Goal, Revenue Goal, and Client Add Goal
• Leverages knowledge and experiences to find and encourage win-win solutions with team members and clients
• Mentors and develops team members in your area of expertise by providing guidance, support, and training to enhance their functional skills and professional growth
• Organizes tasks and projects efficiently and sets clear goals to ensure timely completion
• Makes effective decisions and recommendations for Stoneridge Software and our client's best interests
• Delivers high-quality work within established deadlines, ensuring accuracy and attention to detail
• Prioritizes self-development by attending training or self-learning to enhance skills and expertise
• Instills trust through honesty, integrity, and respect, modeling the organization’s values and vision
• Fosters and champions psychological safety and a positive team environment

Preferred Qualifications

• Bachelor’s degree in business or related field
• 4+ years of Consulting Services Sales experience in ERP, CRM, Power Platform, and Tech Services solutions 
• Understanding of Microsoft Dynamics solutions
• Excellent communication and presentation skills
• Skilled in utilizing various presentation software to effectively communicate ideas and strategies
•  Demonstrates experience in developing and executing implementation methodologies
• In-depth knowledge of negotiation strategies and marketing principles
• Proven ability to negotiate and close deals successfully
• Expertise in managing and optimizing the sales process from lead generation to closing
• Track record of consistently meeting or exceeding sales quotas
• Extensive experience in selling IT consulting services
• Skilled in preparing comprehensive and compelling proposals
• Ability to deliver impactful presentations to executive audiences
• Demonstrates ability to adapt to changing environments and requirements
• Ability to communicate effectively in both spoken and written English
• Exhibits Stoneridge Software's Core Values of Integrity, Technical Excellence, Tenacity, Client Centric, and Enjoy your Work
• Communicates effectively, actively listens and involves others and ensures messages are clearly conveyed
• Embraces change with positivity, showing flexibility and adaptability
• Ability to work effectively in a team, fostering cooperation and inclusivity




*Years of experience are not required to be consecutive




Work Location: This position is available on a REMOTE basis in the United States or REMOTE in Canada (Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland, Nova Scotia, Ontario, Prince Edward Island, Saskatchewan). 

 

Travel Required: Incumbent is expected to regularly meet with client teams across the United States and Canada will be asked to attend industry events from time to time. 

Health and Wellness

• Medical Insurance (premiums for employees paid for by the company)
• Dental Insurance
• Vision insurance
• 401(k) contribution program (US) or RRSP Benefits (Canada)
• Life insurance
• Disability Benefits
• Paid parental leave
• Paid flexible time off
• Paid sick time (US) or floater days (Canada)
• Paid holidays
• Flexible work schedules
• Mobile/internet reimbursement
• Employee and family assistance program
• Learning and development allowance
• Employer charitable contribution
• Social wellness clubs
• Professional coaching
• Paid business mileage
• Home office and wellness allowance (US Only)
• HSA contribution (US Only)

Compensation

• Our philosophy is to provide compensation that is Competitive, Equitable, and Driven by Performance. Various factors impact our pay ranges including market conditions and national salary data. To determine competitive salaries within this range we consider candidates skills, qualifications, and experience. These are national ranges, inclusive of bonus opportunities and could represent multiple role levels.




US (USD): $143,800 - $193,400

Canada (CAD): C$125,600 - C$162,100

We live and breathe our core values:

Integrity | Technical Excellence | Tenacity | Client Centric | Enjoy Our Work

They are the fabric of our company and a reflection of our organizational culture. Our values are a part of our talent acquisition process, how we operate our company and how we partner with our clients. We enjoy our work by exhibiting our technical excellence and tenacity while being inherently client-centric with integrity toward every customer engagement.

Stoneridge Software is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and all the other fascinating characteristics that make us unique. We acknowledge that individuals from marginalized communities are statistically less likely to apply to a position that they don’t meet all of the qualifications for. We encourage these individuals to apply. Growing the best team is at the center of our strategic plan. To be successful in this, we strive to create an inclusive environment and build a sense of belonging by celebrating our differences and ensuring fair and equitable treatment for all our team members. 

We will comply with local guidelines regarding infectious diseases and vaccine requirements. Team members who are required to travel to client sites, conferences and events that are not in Stoneridge Software offices, must comply with the client's COVID-19 policies and procedures or have an approved exemption.