Dynamics 365 CRM Functional Consultant, German speaking (remote, UK or Europe)

Posted 2 Days Ago
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Hiring Remotely in Edinburgh, Midlothian, Scotland, GBR
In-Office or Remote
Senior level
Information Technology • Consulting • Financial Services
The Role
Delivers Dynamics 365 Customer Engagement functional consulting for German-speaking business users. Leads requirements and process workshops, fit-gap analysis, target process and solution design, testing, sign-off, and transition to live use. Acts as the bridge between business stakeholders and delivery teams, documenting configuration, customization, and business-change needs. Communicates workshops and designs in German, and reports risks, findings, and options in English.
Summary Generated by Built In

Dynamics 365 CRM Functional Consultant, German speaking (Contract, Remote)

Location: Remote. Based anywhere in the UK or Europe. Engagement: Contract, day rate. Rate: TBD. Experience: 6 to 7 years. Language: Fluent German and English.

The engagement

A Dynamics 365 Customer Engagement estate needs a business-facing functional consultant who can run the work in German. You will sit between the business and the delivery team: working out what the business needs, deciding how Dynamics should meet it, and writing it down so the team can build it. This is a functional role, not a development one.

What you will do

Run requirement and process workshops with German-speaking business users, in German. Produce the fit gap: what configures, what needs customising, and what the business changes instead. Write the target process and solution design at a level a delivery team can pick up, and defend it with the business. Take the business through testing and sign-off, and support them into live use. Report findings, risks and options to the programme in English.

What you bring

6 to 7 years of experience, with D365 Customer Engagement (or Dynamics CRM) delivered as a functional consultant or business analyst, in Sales, Customer Service or both. Discovery and fit gap work as a named deliverable, with the written work to show for it. Fluent German, good enough to run a workshop and write a design in it, and fluent English. Comfortable working remotely with business stakeholders you have not met in person.

Practical

Fully remote. You need to be based in the UK or Europe with the right to work where you are. Contract through Yadimen Consulting Limited, a financial services IT consulting company.


Skills Required

  • 6 to 7 years of experience delivering Dynamics 365 Customer Engagement or Dynamics CRM as a functional consultant or business analyst
  • Experience with Dynamics 365 Sales, Customer Service, or both
  • Experience conducting discovery and fit-gap analysis as a documented deliverable
  • Fluent German, including the ability to run workshops and write solution designs
  • Fluent English
  • Ability to work remotely with business stakeholders
  • Right to work in the UK or Europe
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The Company
100 Employees
Year Founded: 2017

What We Do

Yadimen Consulting is a technology consulting firm focused on financial-services organizations. It delivers technology implementation and strategic consulting services, drawing on expertise in data engineering, fraud strategy, data science, enterprise platforms, and product implementation. The company operates across the US, UK, Nordic countries, and Western Europe, helping clients address sector-specific technology challenges and opportunities through tailored solutions for financial institutions and regulated businesses.

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