Dynamics 365 CRM Analyst

This role requires strong functional knowledge of Sales Hub, Customer Insight Journeys, Project Operations, and a custom model-driven app, paired with the technical ability to design, customize, and maintain applications using Power Apps, Power Automate, and Power BI, as well as writing and fixing plugins (C#), JavaScript, and Azure Logic Apps, as well as assist with data integrations. 

The Dynamics 365 CRM Developer/Analyst collaborates with senior developers and business stakeholders to analyze and resolve functional issues, improve processes, and provide reliable, user-friendly tools.

• Design, develop and implement variety of Power Platform and Dynamics 365 centric solutions.
• Analyze and resolve functional issues within Sales Hub, Customer Insight Journeys, Project Operations, and the custom model-driven app, partnering with business stakeholders to troubleshoot root cause.
• Diagnose and fix technical issues in plugins, JavaScript web resources, Power Automate flows, and Azure Logic Apps.
• Work with Stakeholders and Customers to understand the business needs to properly build out new apps and features.
• Serve as a subject matter expert in all aspects of Power Platform, including Collaboration, Business Process Management, Document Management, Power Apps (Canvas and Model Driven), Power Automate, Plugin development (C#), JavaScript customizations and Azure Logic Apps.
• Collaborate day-to-day with an energetic team of like-minded developers, product managers and others.
• Participate in design, code and test review cycles.
• Identify areas and processes where Microsoft 365, and Power Platform can be better leveraged and facilitate process improvement.
• Quickly learn new technologies, platforms and deliver proof-of-concept solutions and/or prototypes.
• Deliver virtual demos and training sessions of custom workflow solutions to clients upon request.
   

Required

• Bachelor’s degree in computer science, Management Information Systems, or equivalent combination of education and experience.
• Minimum 2-3 years’ experience in the Microsoft Power Platform, Power Apps (Canvas and Model Driven apps), Power Automate, Dynamics 365 Sales Hub, Dynamics 365 Customer Insight Journeys, Project Operations, and custom model-driven apps.
• Minimum 1 years of business systems development, analysis and support experience.
• Minimum 1 years of experience with development in Dynamics 365, Dataverse and other custom connectors.
• Minimum 1 year experience of SharePoint interactions with Dynamics 365 and Azure
• Minimum 2-3 years of hands-on development experience with plugin development (C#), JavaScript customizations, Power Automate flows, and Azure Logic Apps

Desired

• Microsoft and other technical certifications (such as Dynamics 365 Sales Functional Consultant Associate, Dynamics 365 Marketing Functional Consultant Associate, and Microsoft Certified: Power Platform Functional Consultant Associate)
• JIRA experience
• Expert knowledge in Object Oriented Principles and Design Patterns
• Expert knowledge in database design and development
• Experience developing software using Agile/Scrum methodology

Knowledge, Skills, Abilities, and Other Characteristics

• Professional commitment to high quality, and a passion for learning new skills.
• Detail-oriented individual with the ability to rapidly learn new concepts and technologies.
• Strong problem solving skills, including providing simple solutions to complex situations.
• Must be a strong team player with the ability to communicate and collaborate effectively in a geographically disperse working environment.
• Must be able to speak and write English with advanced proficiencies and experience speaking with international customers is a plus.
• Should be able to work independently, as well as on teams, in an agile, global environment.
• Ensures that others involved in a project or effort are kept informed about developments and plans.
• Ensures that regular consistent communication takes place within area of responsibility.
• Candidate should be very much proactive and possess positive attitude.
• Should be highly self-motivated and strong team player.
• Strong interpersonal skills and independent time management skills 

Overview

Since year 2003, Oceaneering’s India Center has been an integral part of operations for Oceaneering’s robust product and service offerings across the globe. This center caters to diverse business needs, from oil and gas field infrastructure, subsea robotics to automated material handling & logistics.

Our multidisciplinary team offers a wide spectrum of solutions, encompassing Subsea Engineering, Robotics, Automation, Control Systems, Software Development, Asset Integrity Management, Inspection, ROV operations, Field Network Management, Graphics Design & Animation, and more.

In addition to these technical functions, Oceaneering India Center plays host to several crucial business functions, including Finance, Supply Chain Management (SCM), Information Technology (IT), Human Resources (HR), and Health, Safety & Environment (HSE).

Our world class infrastructure in India includes modern offices, industry-leading tools and software, equipped labs, and beautiful campuses aligned with the future way of work. Oceaneering in India as well as globally has a great work culture that is flexible, transparent, and collaborative with great team synergy.

At Oceaneering India Center, we take pride in “Solving the Unsolvable” by leveraging the diverse expertise within our team. Join us in shaping the future of technology and engineering solutions on a global scale.