Dyamics 365 Developer

Reposted 11 Days Ago
Be an Early Applicant
2 Locations
In-Office or Remote
10-10 Annually
Expert/Leader
Software
The Role
The Dynamics 365 Developer will develop and deliver solutions using Dynamics 365 CE and Power Platform, focusing on customer service functionalities and integrations with Azure services.
Summary Generated by Built In

Required Qualifications
Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate
10 + years of hands-on experience in Dynamics 365 CE / Customer Service development
Proven experience with Dynamics 365 Copilot or AI-driven features
Strong understanding of Dataverse, security models, case management, SLAs, and queues
Experience with Power Platform and Azure integrations
Nice to Have
Experience with Omnichannel for Customer Service
Familiarity with Azure OpenAI or AI services
Experience in Agile product‑based delivery teams
Additional Microsoft certifications (Power Platform / Azure)
Enterprise-scale implementation experience

Skills Required

  • Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate
  • 10+ years of hands-on experience in Dynamics 365 CE / Customer Service development
  • Proven experience with Dynamics 365 Copilot or AI-driven features
  • Strong understanding of Dataverse, security models, case management, SLAs, and queues
  • Experience with Power Platform and Azure integrations
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The Company
HQ: Singapore
5,000 Employees
Year Founded: 1997

What We Do

IBS Software is a leading SaaS solutions provider to the travel industry globally, managing mission-critical operations for customers in the aviation, tour & cruise, hospitality and energy resources industries. IBS Software's solutions for the aviation industry cover fleet and crew operations, aircraft maintenance, passenger services, loyalty programs, staff travel & air-cargo management. IBS Software also runs a real-time B2B and B2C distribution platform providing hotel room inventory, rates, and availability to a global network of hospitality companies and channels. For the tour and cruise industry, IBS provides a comprehensive customer-centric, digital platform that covers onshore, online and on-board solutions. The Consulting and Digital Transformation (CDx) business focuses on driving digital transformation initiatives of its customers, leveraging its domain knowledge, digital technologies and engineering excellence. IBS Software operates from 16 offices across the world.

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