DXP Platform Operations Engineer

About Us

SUSE is a global leader of  enterprise open source software. By transforming community innovations into secure, sovereign and AI-ready solutions, SUSE empowers customers to escape vendor lock-in and regain control of their IT destiny. Through industry-leading Linux, Kubernetes, Edge and AI infrastructure solutions, SUSE delivers the flexibility to innovate everywhere—from the data center to multi-cloud and out to the edge. Only SUSE also manages many Linux and Kubernetes distributions. At SUSE, Choice Happens because we prioritize community, interoperability and relentless innovation. Discover how we power mission-critical resilience at www.suse.com. 

Job Description

Use marketing skills and technologies to develop and implement a web or interactive strategy to reach online customers and prospects or internal audiences. Drive an intuitive, engaging, relevant and integrated online experience that drives revenues and leads while increasing customer loyalty and building stronger customer or employee relationships. Manage editorial strategies and content of online properties (websites, portals), as well as applying new technologies such as chat marketing, personalization, search engine marketing and optimization, pod casting and blogging. Focus may be global, national, regional, sub-regional or local in scope. Ensure online experience align with company’s brand identity and messaging framework.

Responsibilities:

• Set and lead the adoption of key web or interactive marketing strategies, policies, processes and standards to reach online customers or internal audiences.
• Develop, drive and evaluate the online customer experience strategy and roadmap spanning multiple business groups or customer sets (i.e., consumer, SMB, enterprise).
• Develop and drive editorial strategies, content and direction for online properties, landing pages or websites.
• Deliver web experiences that result in significant and measurable improvements in understanding, conversion and revenue.
• Be recognized as an authority and thought leader in the interactive marketing space and contribute to the development and adoption of innovative principles and practices across the company.
• Select, manage and develop agencies or contractors.
• Manage functional or department budgets.

Education and Experience Required:

• BA or BS degree in Communications, Marketing or Computer Science.
• Expertise and knowledge in the online space (web, email, search, database marketing, chat marketing, podcasting, blogging, privacy, e-business, etc), including trends and technologies.
• 10+ years of experience in interactive marketing or customer experience/user interface.

Knowledge and Skills:

• Superior writing and editing for the web - recognized for "near perfection" writing and editing skill and often asked to edit the work of others.
• Well-developed web analytical skills (measurement, ROI, forecasting).
• Superior organization and program management skills.
• Ability to link interactive plans and activities to business results.
• Superior knowledge and understanding of interactive media, tools and technologies (all channels and pricing models).
• Superior knowledge of Internet principles and web site production.
• Superior knowledge of direct marketing and CRM.
• Maintain company marketing management systems as needed.
• Proven experience managing, leading, driving and measuring virtual teams toward common goal.
• High levels of tact and diplomacy.
• Agency and budget management.
• Ability to interact with all levels of the company top to bottom, including most senior company management.

Job

What We Offer 

We empower you to be bold, driving your career to create the future you want. We celebrate and reward your achievements.  

SUSE is a dynamic environment that is evolving rapidly, thus requiring agility, strong entrepreneurship and an open mind. 

This is a compelling opportunity for the right person to join us as we continue to scale and prosper.   

If you’re a big thinker, obsessed by execution and thrive in a dynamic environment in which you can tangibly create a lasting legacy, then please apply now!  

We give you the freedom to be yourself. You will work in a global community of unique individuals – like you – with different backgrounds, talents, skills and perspectives. A truly open community where everyone is welcome, has a voice and is encouraged to reach their full potential regardless of age, gender, race, nationality, disability, sexual orientation, religion, or any other characteristics.   

Sounds like the right fit for you? Click Apply to submit your resume. A recruiter will contact you if your skills match our current or any future positions. In the meantime, stay updated on the latest SUSE news and job vacancies by joining our Talent Community.

SUSE Values 

SUSE's culture is centered on four key values - Choice, Community, Trust, and Innovation - which are deeply integrated with our open source ethos. SUSE fosters a diverse and inclusive environment where our people are encouraged to be themselves.

Choice: 

We are continuously making choice happen 

We are accountable for our choices 

We never get complacent

Community: 

Nobody is smarter than everybody 

We embrace diversity of thought 

We are “open source first, upstream first” where collaboration benefits all

Trust: 

We are trusted to deliver with integrity 

We offer trust by default, and do not wait for it to be earned

We foster an environment where everyone trusts each other 

Innovation: 

We foster a culture of experimentation, and embrace change by challenging the norm

We are committed to continuous improvement, creativity and adaptability 

Ideas are great, but without execution they are just ideas