Atlean World is an International HR Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.
Your Next Job, Without Boundaries! 🌍
We are offering a great work experience in Lisbon, Portugal for a role as a Dutch Insurance Specialist.
Why a Dutch Insurance Specialist role is great for your professional and personal development:
• Live in Lisbon, Portugal and embrace multicultural experiences
• Represent a global brand
• Fast-track career development opportunity
How your day-to-day in this role would look like:• The agents will handle inbound and outbound calls for customer support and collection efforts, using voice and written channels for the company's customers.
• Payment negotiation
• Assisting with funding of account
• Research and resolve collections-related inquiries via phone.
• Education of history of account and product
• Explaining the company's protections policy (only for products with protections)
• Advising customer how to manage funding transactions
• Supporting and tagging vulnerable customers
• Insolvency support
• Securing a commitment / promise to pay from the customer as a subsequent date
• Taking action on an account
• Arranging a call-back at a later time or date, when more convenient for the customer
• Forwarding/transferring customer to an alternate team, such as Customer Service
• Updating the company' systems with basic notes regarding call outcome, for reference or for use by other teams
Requirements
What We're Looking For
- Native or fluent Dutch (C1/C2).
- English level B2 or higher.
- Excellent communication and customer service skills.
- Positive attitude and problem-solving mindset.
- Ability to work in a fast-paced international environment.
Benefits
Why You'll Love This Opportunity
- €2000 total Welcome Bonus.
- Relocation package including shared accommodation for up to 12 months.
- Monday to Friday schedule with weekends off.
- Health insurance from Day 1.
- Paid training and ongoing career development.
- Remote Work
Competitive Salary
- Additional monthly performance bonuses
- 2000€ total welcome bonus
Career Stability
- Initial 12-month employment contract
- 12-month contract extension
- Permanent contract after 2 years
Full Remote Position from Portugal
Football tournaments, beach barbecues, surf lessons, and cultural events await!
Make it your Next Job Without Boundaries! 🌍
Get to know more about Atlean World 👇Atlean World is going to be your recruitment partner during the whole journey: Guiding Your Odyssey with Atlean World
Personal Touchpoint: As soon as you hit "Apply," one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs.
Q&A Session: Have questions? Curiosities? Our recruiters are your go-to resource. We'll address all your queries, ensuring you have a comprehensive understanding of the opportunity you're stepping into.
Making it Happen: Once you're well-informed and excited about the role, we get you ready for the next steps and connect you with our esteemed client. Think of us as the bridge that links your aspirations with the right opportunity.
Ongoing Support: Your journey doesn't end with the introduction. We remain at your service for any further questions or assistance you may need throughout the recruitment process. From clarifying role specifics to offering guidance, we're here for you.
🚀 After you apply, you will receive more detailed information about the opportunities available.
📄 Please remember: your CV must be sent in English.
🌍 To join this journey, you should be a resident of a country within the European Union.
💌 Ready for your next adventure? Apply now with Atlean World and let's make it happen together!
Skills Required
- Fluent in Dutch
- Good English (B2+)
- Strong communication and active listening skills
- Problem-solving, can-do mindset
- Comfortable using computer systems and multitasking between tools
- Patience, empathy and a positive attitude
- Availability to work in shifts
- High school diploma or equivalent
- Clean criminal record
- Availability to relocate to Portugal
- Resident of a country within the European Union
What We Do
Atlean World is an international HR SaaS consultancy and recruitment agency that focuses on multilingual markets. They aim to promote multicultural environments as the new reality by streamlining the recruitment journey through advanced technology and AI tools, while maintaining a human-centric approach to support both candidates and clients in their global career and talent acquisition needs.
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