THE DUCHESS - Shiftleader

Posted 8 Days Ago
Be an Early Applicant
Amsterdam, NLD
In-Office
Mid level
Food • Hospitality
The Role
Supervise daily operations and service flow, train and motivate the service team, coordinate with Restaurant Manager, and handle guest inquiries, special requests, and feedback to maintain high-end dining standards.
Summary Generated by Built In

The Venue

The Duchess Amsterdam is a stylish and sophisticated restaurant located in the heart of the city. THE DUCHESS opened in June 2015 in Amsterdam’s historical KAS Bank building and was awarded a Michelin star in 2018. We depend on the enthusiasm, drive, and dedication of our employees to succeed. Join us in setting new standards for modern hospitality.

The Job
Our Shiftleaders have a heart for hospitality and strive to deliver remarkable customer service. All beverages at THE DUCHESS are seamlessly integrated into the dining experience. The cocktail offering includes a unique selection of refined and often-overlooked beverages, and a tailor-made wine list, complementing THE DUCHESS cuisine with the most exclusive wines and champagnes from around the globe.

The bar was awarded Best Luxury Restaurant Bar of Europe' at the World Luxury Restaurant Awards 2017, ‘Best Hotel Bar’ in Esquire’s Best Cocktail Bar Contest 2015 and 'Best Cocktail Bar' in the Entree Awards 2015.

Responsibilities

  • Supervise daily operations to guarantee a smooth and efficient service flow

  • Train and motivate the service team to uphold THE DUCHESS’ commitment to excellence

  • Collaborate with the Restaurant Manager to ensure seamless communication and coordination

  • Handle guest inquiries, special requests, and feedback with professionalism

Requirements

  • Proven experience in a Shiftleader, Supervisor or Management role within the hospitality industry

  • Previous experience working in a large city is an advantage

  • Fine dining experience is preferred

  • Strong leadership, communication, and organizational skills

  • Ability to thrive in a fast-paced, upscale dining environment

  • Team spirit

  • Fluent speaking and writing in English

  • Living in Amsterdam (flexible with commuting)

Benefits

  • In-house training

  • Annual in-house experience within the Sircle Collection hotels

  • Hotel staff discounts within the Sircle Collection hotels

  • 25% staff discount throughout THE ENTOURAGE GROUP restaurants

  • Refer a friend bonus

  • Paid Moving Day

  • Paid Birthday off

  • Free lifestyle coaching

  • Bootcamp every Monday @ Sir Adam – Sircle Collection

Interested?

Please apply via the "apply for this job" button below and make sure you fill in our application form.

THE DUCHESS is a member of The Entourage Group. THE ENTOURAGE GROUP  is an unexampled hospitality imperium, creating and building internationally acclaimed concepts. The brainchild of creative entrepreneur Yossi Eliyahoo ‘Hospitality Entrepreneur of 2015’, THE ENTOURAGE GROUP’s story began in Amsterdam in 2008 with the launch of MOMO, a sophisticated Asian-fusion restaurant, bar and lounge that immediately established itself as the go-to venue for local and international tastemakers. The success story continued with the creation of A-list favorites such as IZAKAYA, THE BUTCHER, THE BUTCHER Social Club, SHIRKHAN, Toni Loco, Do Not Disturb and MR PORTER STEAKHOUSE.

www.the-entouragegroup.com

Skills Required

  • Proven experience in a Shiftleader, Supervisor or Management role within the hospitality industry
  • Previous experience working in a large city
  • Fine dining experience
  • Strong leadership, communication, and organizational skills
  • Ability to thrive in a fast-paced, upscale dining environment
  • Team spirit
  • Fluent speaking and writing in English
  • Living in Amsterdam (flexible with commuting)
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
150 Employees
Year Founded: 2008

What We Do

THE ENTOURAGE GROUP is a signature turn-key food and beverage service renowned for creating cutting-edge concepts and transforming high-end hospitality venues.

Similar Jobs

Airwallex Logo Airwallex

Associate Director, Obligations Management

Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Remote or Hybrid
Amsterdam, NLD
2200 Employees

CSC Logo CSC

Senior Systems Engineer

Fintech • Legal Tech • Software • Financial Services • Cybersecurity • Data Privacy
Hybrid
Amsterdam, NLD
8500 Employees
50K-60K Annually

CSC Logo CSC

Senior Systems Engineer

Fintech • Legal Tech • Software • Financial Services • Cybersecurity • Data Privacy
Hybrid
Amsterdam, NLD
8500 Employees
45K-55K Annually

CSC Logo CSC

Associate Transaction Manager

Fintech • Legal Tech • Software • Financial Services • Cybersecurity • Data Privacy
Hybrid
Amsterdam, NLD
8500 Employees
40K-45K Annually

Similar Companies Hiring

PRIMA Thumbnail
Travel • Software • Marketing Tech • Hospitality • eCommerce
US
15 Employees
Fairly Even Thumbnail
Hardware • Robotics • Sales • Software • Hospitality
New York, NY
30 Employees
Amalgamated Sugar Thumbnail
Food • Greentech • Agriculture • Industrial • Manufacturing
Boise, Idaho
768 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account