Dual Rate Supervisor

Posted 21 Days Ago
Be an Early Applicant
Wilkes-Barre, PA, USA
In-Office
Entry level
Gaming
The Role
Supervises table games and poker areas, ensuring game security, regulatory compliance, procedural accuracy, and player-rating integrity. Trains, counsels, evaluates, and supports staff while addressing guest and employee concerns professionally. Maintains communication with surveillance and management, promotes superior guest service, and stays informed about casino events and operations. Requires prior dealer experience with knowledge of multiple games, computer proficiency, flexibility across shifts, and successful completion of supervisory training.
Summary Generated by Built In

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES   

IF YOU ARE AN EXISTING EMPLOYEE, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: CAREER SITE

Job Duties

Supervises and secures all games in assigned table games/poker gaming areas.  Enforces internal controls and commission regulations.  Enforces table game procedures.  Ensures the accuracy and integrity of the Player Rating System.  Ensures the security of the table games and related equipment and keep clear lines of communication with the Surveillance Department.  Improves the skills of your staff through direct involvement in training, counseling, supervision, and evaluation.  Services guests and handle guest related issues with composure and professionalism.  Services employees and handles employee related issues with composure and professionalism.  Maintains open communication with the assistant or shift manager.  Keeps abreast of “special events”, entertainment, employee activities, restaurant schedules, etc.  Provides an entertaining, exciting and memorable guest experience.      Performs other related duties as assigned.  Must possess excellent inter-personal skills with an ability to foster a supportive and enabling team environment.  Promotes superior guest service.

Minimum Qualifications

Must have previous work experience as a dealer with multiple game knowledge.  Past supervisor/dual rate experience in table games is a plus.  Must be able to successfully complete rigorous table games supervisory training.  Must be knowledgeable of computer systems, and be willing to work various shifts and flexible hours. 

Work Shift:

Regular

Knock, knock. Hear that sound? That's opportunity!

Skills Required

  • Previous work experience as a dealer with knowledge of multiple games
  • Ability to successfully complete rigorous table games supervisory training
  • Knowledge of computer systems
  • Willingness to work various shifts and flexible hours
  • Previous table games supervisor or dual rate experience
  • Excellent interpersonal and guest service skills
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Uncasville, CT
3,092 Employees

What We Do

Mohegan is the owner, developer and manager of premier entertainment resorts in the United States, Canada, and Northern Asia. Mohegan’s U.S. operations include resorts in Connecticut, Washington, Pennsylvania, New Jersey, and Nevada; Canadian operations are based in Niagara Falls; and Mohegan Inspire is located in Incheon, South Korea. The brand’s iGaming division, Mohegan Digital, provides cutting-edge online gaming solutions to Mohegan’s loyal fan base and meets the digital needs of customers on a global scale. Mohegan is owner and operator of Connecticut Sun, a professional basketball team in the WNBA. For more information on Mohegan and its properties, please visit www.mohegangaming.com.

Similar Jobs

PwC Logo PwC

AI Governance Experienced Associate

Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Hybrid
16 Locations
370000 Employees
63K-142K Annually

PwC Logo PwC

Cybersecurity, Privacy and Forensics - Threat Detection Response - Experienced Associate

Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Hybrid
22 Locations
370000 Employees
61K-100K Annually

PwC Logo PwC

AI Governance Manager

Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Hybrid
16 Locations
370000 Employees
99K-297K Annually

PwC Logo PwC

Consultant

Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Hybrid
22 Locations
370000 Employees
155K-410K Annually

Similar Companies Hiring

DraftKings Thumbnail
Digital Media • Gaming • Information Technology • Software • Sports • Esports • Big Data Analytics
Boston, MA
6400 Employees
bet365 Thumbnail
Digital Media • Gaming • Software • Esports • Automation
Denver, Colorado
10000 Employees
ARB Interactive Thumbnail
Gaming • Mobile • Software
Miami, Florida
190 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account