Dual Cage & Count Supervisor

Posted 2 Days Ago
Be an Early Applicant
Woodstock, ON, CAN
In-Office
22-27 Hourly
Junior
Gaming • Hospitality
The Role
Supervise casino cage operations, staff schedules, cash floats, currency and chip transactions, ticket redemption, ABM reconciliation, audits, reports, gaming cheques, and regulatory compliance. The role requires accurate cash handling, equipment operation, staff direction, physical dexterity, and flexibility to work evenings, nights, weekends, and holidays in a restricted cage environment.
Summary Generated by Built In

Permanent Part-time

Pay:  $21.57 / hour; Dual Rate $26.58 / hour.

The Gateway to Your Future

The cage is the heartbeat of the casino and is a central role in developing your skills and expanding your career opportunities. As a Cashier, you will accurately verify, reconcile, and process currency and chip transactions. If you thrive in an upbeat, busy, and vibrant atmosphere and the chance to be in the action, this role is perfect for you. A willingness to learn, team-player instincts, and a balanced sense of fun and responsibility are all part of what makes for a successful Cashier. While you work hard at maintaining our high standards in service excellence, we provide you with an excellent benefits package and a competitive salary at a national company with more than 27 locations throughout Canada.

 

We Provide

  • Full benefits package for full-time employees
  • Retirement savings plan
  • Exciting, supportive and fun work environment
  • Family and friends discounts on travel, tech, food, beverage, and fitness
  • Development and training opportunities

 

Key Responsibilities 
  • Oversee and direct the operation of the Cage.
  • Manage the casino float to ensure monetary assets and transactions are accurate and secure.
  • Supervise direct reports, provide instruction and direction as needed.
  • Manage Cage staff schedules and completes shift reports and other internal reports as required.
  • Perform periodic audit and reconciliation of gaming software system accounts and forwards relevant information to the applicable internal departments and gaming regulators.
  • Prepare and issue gaming and promotional cheques and reconciles the monthly cheque register.
  • Oversee ticket redemption  and ABM machines loading and reconciliation, auditing, and tracking sheets.
  • Performs other duties as required in the absence of other supervisory staff.
  • Count and verify opening and closing floats for all coin and currency.
  • Exchange foreign and domestic currency.
  • Counts cash according to company policies and procedures.
  • Ensuring regulatory compliance
  • Collect cash/ticket cassettes from electronic gaming machines
What You Bring 
  • Two years of supervisory work experience handling large amounts of cash with accuracy preferred
  • One year cash experience preferred
  • Demonstrated knowledge of cashier duties is an asset.
  • Excellent communication skills, both verbal and written.
  • Working knowledge of Microsoft Word, Excel and Outlook.
  • Ability to operate a 10-key adding machine and to operate and troubleshoot Cage equipment.
  • Must have good manual dexterity and be able to kneel and crouch.
  • The ability to obtain registration as a Category 1 Gaming Assistant with AGCO
  • Capacity to work in a confined, closed and restricted area.
  • Ability to pull, lift, and carry objects such as a bill validator boxes and can transport a heavy cart.
  • Ability to stand for long periods.
  • Willing to work flexible hours, evenings, night, weekends, and holidays

 

Why Work With Us?

Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it's like to be on a team that values your vision, skill and energy.

 

Get to Know Gateway

Gateway Casinos & Entertainment Limited ('Gateway') is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at www.gatewaycasinos.com.

 

What Is Next

Not the right fit this time? Follow us on our careers social media pages!

 

 

Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know. 

 

This job posting is for an existing vacancy. 

Gateway does not utilize any form of artificial intelligence (AI) in the screening, assessment, or selection of applicants.

Skills Required

  • Two years of supervisory experience handling large amounts of cash accurately
  • One year of cash-handling experience
  • Knowledge of cashier duties
  • Excellent verbal and written communication skills
  • Working knowledge of Microsoft Word, Excel, and Outlook
  • Ability to operate a 10-key adding machine
  • Ability to operate and troubleshoot cage equipment
  • Ability to obtain registration as a Category 1 Gaming Assistant with AGCO
  • Ability to work in a confined, closed, and restricted area
  • Manual dexterity and ability to kneel and crouch
  • Ability to lift, carry, and transport heavy objects or carts
  • Ability to stand for long periods
  • Willingness to work flexible hours, evenings, nights, weekends, and holidays
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The Company
7,000 Employees
Year Founded: 1992

What We Do

Gateway Casinos & Entertainment Limited is one of Canada’s largest and most diversified gaming and entertainment companies. It operates gaming properties in British Columbia, Ontario, and Alberta, combining casino operations with restaurants, bars, hotels, and entertainment. Gateway also develops proprietary casino and restaurant brands and provides gaming-bundle services in Ontario, aiming to improve customer experiences and attract new gaming and restaurant customers.

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