At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.
Work Mode: We are made up of high performing teams that meet in person to learn and collaborate as needed. This role is considered hybrid, which means you’ll be coming into the Newark or Edgewood office 2 days a week and given the flexibility to work remotely the rest of the time.
Job Responsibilities:
Support DTCC settlement functions and related processes, including Buy-Ins, Prime Broker, and Vault operations
Facilitate the development and enhancement of Broadridge settlement tools, including:
Global Framework (GFW)
Broadridge Exception Event System (BEES)
Universal Dashboard
Provide operational expertise and perform user acceptance testing (UAT) for system enhancements and new functionality
Participate in onboarding new clients to Broadridge product platforms, including:
Brokerage Processing Services (BPS) for equity trade settlement
Impact for fixed income trade settlement
Conduct internal and external training sessions on Broadridge products, including:
GFW
BPS
Impact
BuyIns System
Universal Dashboard
Manage daily operational escalations from clients resulting from system or human error
Resolve issues in a timely manner and clearly communicate the issue, resolution, and preventive action plan to internal and external stakeholders
Monitor unsettled trades with high mark-to-market (MTM) exposure and suspense account activity to help limit market exposure for clients
Identify and implement Robotic Process Automation (RPA) opportunities within DTC Settlements to improve efficiency and deliver value-added services
Perform quality control reviews to ensure adherence to Written Supervisory Procedures (WSP)
Develop and maintain Standard Operating Procedures (SOP) for training, issue management, and operational continuity
Coordinate with support functions such as HR, IT, and Finance on system-related, project-related, and team-related initiatives
Qualifications:
Bachelor’s degree or equivalent experience
3+ years of experience supporting settlement functions
1+ years of supervisory experience
Experience in client support, including oversight of processes and escalations
Background in financial industry back-office operations; DTCC experience preferred
Experience onboarding new clients preferred
Strong knowledge of settlement operations and post-trade processes
Ability to support operational systems, process enhancements, and testing initiatives
Strong client service skills with the ability to manage escalations effectively
Excellent verbal and written communication skills
Strong organizational skills and attention to detail
Ability to identify process improvement and automation opportunities
Experience creating and maintaining process documentation and training materials
Ability to collaborate cross-functionally with operations, technology, HR, finance, and clients
Supervisory capability with a focus on process oversight, quality control, and team support
"Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education."
Salary Range: 85,000.00 – 95,000.00 USD annual
Bonus Eligible
Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.
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We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.
Use of AI in Hiring
As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.
US applicants: Click here to view the EEOC "Know Your Rights" poster.
Disability Assistance
We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to [email protected].
Skills Required
- Bachelor's degree or equivalent experience
- 3+ years supporting settlement functions
- 1+ years of supervisory experience
- Experience in client support and escalation oversight
- Background in financial industry back-office operations
- DTCC experience
- Experience onboarding new clients to settlement platforms
- Strong knowledge of settlement operations and post-trade processes
- Ability to support operational systems, process enhancements, and testing initiatives (UAT)
- Strong client service, verbal and written communication skills
- Strong organizational skills and attention to detail
- Ability to identify process improvement and automation (RPA) opportunities
- Experience creating and maintaining process documentation and training materials (SOPs)
- Ability to collaborate cross-functionally with operations, technology, HR, and finance
- Supervisory capability focused on process oversight and team support
Broadridge Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Broadridge and has not been reviewed or approved by Broadridge.
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Healthcare Strength — Healthcare coverage is described as broad, with multiple medical plan options plus dental, vision, prescription coverage, and telehealth access. Preventive care is framed as fully covered in-network, alongside added supports like an employee assistance program and on-site wellness availability in some locations.
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Retirement Support — Retirement support is positioned as meaningfully supportive via a 401(k) match structure that increases with tenure. Added financial support such as one-on-one financial counseling is also included as part of the broader rewards approach.
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Parental & Family Support — Parental support is presented as substantial, including up to nine weeks of paid new-parent salary continuation. Additional family-oriented programs like back-up care and dependent-care options are included in the benefits mix.
Broadridge Insights
What We Do
Broadridge Financial Solutions, Inc. (NYSE: BR), is a global fintech leader, delivering technology-driven solutions that drive digital transformation for banks, broker-dealers, asset and wealth managers and public companies. At Broadridge, we are committed to making a difference. Our unique culture is guided by the Service-Profit Chain—the idea that success is mutual, directly connecting employee engagement, client satisfaction, and the creation of stockholder value. We enable better financial lives by providing the critical infrastructure that powers investing, corporate governance and communications. A certified Great Place to Work®, Broadridge is part of the S&P 500® Index, employing over 14,000 associates in 21 countries.
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