At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com.
Overview of Job Function:
DSVM team ( data security & vulnerability management) is responsible for identifying, tracking, and communicating threats and vulnerabilities that may impact Verint.. We will accomplish this mission by working closely with infrastructure security, infrastructure, IT and other teams/asset owners as necessary.
Additionally, the team will be primarily responsible for the maintenance and configuration of the enterprise Data Loss Prevention (DLP) solution and other data security tools. The main duties of the person in this role will include proper care and administration of the Data Loss Prevention (DLP) and other security environments and configuration of the tools. This role will include researching and resolving technical issues prioritizing data security threats. The role holder acts as a subject matter expert identifying tuning opportunities for the threat detection capabilities and training and coaching junior team members. This person will interface with IT Operations, Network Operations, Infrastructure teams, Legal, Risk Management, etc
ResponsibilitiesPrincipal Duties and Essential Responsibilities:
- Operate as First level support for all incoming inquiries.
- Work with vendors to support DLP and other security tools (troubleshooting, upgrades, etc.)
- Administration of the Data Security tools which includes configuring threat detection and DLP policies.
- Identify, prioritize, and respond to data security threats.
- Assist in incident determination, prevention, and remediation.
- Identify and implement opportunities to improve detection criteria of the tools.
- Inventory systems and software
- Scan networked systems
- Identify threats and vulnerabilities
- Evaluate and prioritize vulnerabilities and remediate
- Report (dashboards, analytics, compliance)
Minimum Requirements:3 years of related experience within IT professional services,
- Great written and verbal communication skills.
- Experience with Cloud Platforms.
- Demonstrated scripting or other automation capabilities.
- Ability to independently research and solve technical issues
- Good understanding of log monitoring
- Administration of the Data Security tools which includes configuring policies, upgrading and patching, etc.
- Proven effective verbal and written communication skills
- Ability to independently research and solve technical issues
- Good Understanding of Data Security Domain throughout the Data Security Lifecycle
- Good understanding of log monitoring
- Good Investigative, analytical and problem-solving skills
- Demonstrated integrity in a professional environment
- Knowledge of core Information Security concepts related to Governance, Risk & Compliance and cyber security.
- Excellent teaming skills
- Good social, communication and technical writing skills
Skills Required
- 3 years of related experience in IT professional services
- Experience with Cloud Platforms
- Demonstrated scripting or other automation capabilities
- Good understanding of log monitoring
- Knowledge of core Information Security concepts related to Governance, Risk & Compliance and cyber security
Verint Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Verint and has not been reviewed or approved by Verint.
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Strong & Reliable Incentives — Feedback suggests incentive compensation for go-to-market roles is structured competitively, with attractive on-target earnings cited in sales. Variable or bonus pay appears to be part of the package in several tracks.
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Leave & Time Off Breadth — Feedback suggests paid time off and holidays are a strength, with generous PTO and personal holidays frequently highlighted. Flexible work schedules and remote/hybrid options further support time away and balance.
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Parental & Family Support — Employer materials highlight company-paid parental leave, adoption assistance, and fertility support. Feedback suggests these family-oriented programs are part of a comprehensive global offering.
Verint Insights
What We Do
Verint® helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction. Our solutions help brands close the gap created when they lack the resources required to deliver experiences that fulfill customer expectations. Closing this Engagement Capacity Gap™ helps them build lasting relationships with customers and drive real business results. The Verint Customer Engagement Platform draws on the latest advancements in artificial intelligence and analytics, open integration, and the science of customer engagement to meet ever-increasing, ever-shifting consumer interactions and demands. We help our customers to drive even greater value from their technology investments by working closely with a broad ecosystem of solutions and partners. With Verint, brands can finally unlock the potential of customer engagement across every area of the business to deliver consistently differentiated experiences to their customers and employees, and do so at scale to realize tangible business results. Global Presence • Headquartered in Melville, N.Y., with 40+ offices worldwide • Powered by 4,500 dedicated professionals and a global partner network Closing the Engagement Capacity Gap Brands today are challenged to deliver quality customer experiences across dozens of engagement channels, hundreds of customer journeys, and millions of interactions – all with the same team and resources. This results in an Engagement Capacity Gap. Verint solutions are uniquely geared toward closing this gap. More than 10,000 organizations in over 175 countries—including more than 85 percent of the Fortune 100 — rely on Verint. To learn more, visit: www.verint.com
