About this opportunity
The DSM (Domain Sales Manager) is responsible for driving sales activities in support of the Key Account organization and Head of Sales of Switzerland for CN & NM (Core Networks & Network Management) solution areas. This role ensures Ericsson is seen as a trusted partner by providing technical expertise, business development support, and consultative engagements across the CSS (Core & Cloud Software and Services) portfolio including Autonomous Networks Focus Area.
You will work at a strategic level, identifying leads and opportunities, and may act as Customer Solution Responsible (CSR) or Account Commercial Responsible (ACR) within the CSS Portfolio domain. The role spans specific domain engagements, with accountability for customer satisfaction and long-term profitable business growth. This position is key to underpin ongoing Ericsson success with lead customers such as Swisscom / Swisscom Group and SBB (railways).
What you will do• Identify customer business needs through consultative engagements and translate business opportunities into sales, utilizing the Ericsson portfolio and capabilities• Build and maintain customer relationships on C-level securing strategic priorities and driving customer dialogue building on existing business.• Collaborate with sales partners and third parties to define sales priorities, meet customer requirements and secure Ericsson business performance• Drive business continuity through farming (expanding existing accounts) & hunting (capturing new opportunities)• Conduct annual accounts planning and In depth business focused discussions with customer• Lead teams of Solution architects and technical experts in a matrix environment exemplifying Ericsson Leadership Principles• Ensure knowledge sharing, documentation, re-use & business continuity, support internal competence build up across CU• Bridge between Account and Domain organizations.• Monitor and control OPEX, work together with the HoSD to forecast project financials, and contribute to account financial forecasting• Drive innovation towards the customer, positioning Ericsson as thought leader • Participate in escalation management as required.• May act as ACR (Account Responsible) in agreement with Sales Organization
You will bring• University degree in Business or Engineering, master's degree would be advantageous or equivalent working experience.• Minimum 8 years' experience from Sales/ Pre-sales with exposure in customer engagements across CSS solutions• Proven portfolio expertise cross CSS• Strong financial and business understanding.• Experience in consultative selling and value-based argumentation.• Leadership ability in cross-functional and complex engagements.• Strong stakeholder engagement skills, with proven ability to influence at senior levels.• Business and growth mindset, with entrepreneurial and commercial thinking.• Track record of delivering results and exceeding customer expectations.• Language skills: English (fluent) is mandatory; German is a strong advantage for customer-facing work.
This position reports to Head of CSS CU South Europe and Eurasia in CU SEE (Customer Unit South Europe & Eurasia)
Required Location is Bern, Switzerland
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Switzerland (CH) || Bern
Req ID: 784961
Skills Required
- University degree in Business or Engineering
- Minimum 8 years experience in Sales/Pre-sales
- Proven portfolio expertise across CSS
- Strong financial and business understanding
- Experience in consultative selling
- Leadership ability in complex engagements
- Strong stakeholder engagement skills
- Fluent in English
- German language skills are an advantage
What the Team is Saying
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Ericsson Compensation & Benefits Highlights
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Retirement Support — The U.S. 401(k) includes an automatic 3% company contribution plus matching (100% of the first 3% and 50% of the next 2%) with immediate vesting. An employee stock purchase plan and legacy pensions in some groups strengthen long‑term savings.
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Leave & Time Off Breadth — Generous PTO, paid holidays, sick time, bereavement leave, and a dedicated volunteer day are offered. Time‑off allotments can increase with tenure and are complemented by hybrid work where roles allow.
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Healthcare Strength — Medical, dental, vision, and mental‑health support are part of a comprehensive health and wellbeing offering. Wellness initiatives such as onsite gyms, fitness classes, and EAP access are available in certain locations.
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What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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