Drop Count ATM Attendent

Mission Statement: As the premier destination resort, our commitment is to provide a unique, exciting experience rooted in Traditional Tribal Hospitality. You are a part of our family; Welcome Home!

SUMMARY:

Drop/Count Team Members will exchange full (hot) cash boxes in the machines with empty (cold) boxes and count all currency and tickets from all gaming machines ATM’s, JXC’s and Ticket Kiosks in order to facilitate the daily reconciliation process. This will be accomplished through coordination with Revenue Audit and Cage personnel.

Typical Schedule: Drop and Count Attendants are scheduled for 10-hour shifts and are compensated for 10 hours per shift. Due to the nature of the work, assigned duties are typically completed in approximately 6 hours, although actual work time may vary based on business volume and operational needs.

RESPONSIBILITIES:

• Perform machine maintenance during scheduled times. Ensure an adequate inventory of money is in machines at all times.
• Verify cash removed and issued for machines.
• Complete monthly settlements of all machines.
• Complete maintenance and upkeep of all machines.
• Inventory and maintain any equipment issued for the purpose of maintaining the machines.

Drop Function

• Remove, replace, and secure cash boxes on casino floor.
• Ensure box identification is scanned prior to placement in a machine and data is read correctly.
• Transport boxes to count room.
• Perform machine drop nightly in accordance with current policy.
• Verify box count upon exiting and entering count room.

Count Function

• Prepare carts for the Drop Team and verify the box types and counts.
• Return all relevant paperwork to auditing after settlements.
• Verify cash drop by machine or table.
• Strap, bundle and layer currency by correct denomination in the correct format.
• Prepare cash summary sheet for submission to Revenue Audit and verify numbers with Cage and Credit Supervisor.
• Assist in reconciliation of variances to achieve balance.
• Ensure orderly transfer of all currency to the vault.
• Transfer totals to IGT Acres system and forward paperwork to appropriate departments.
• Thoroughly clean all Cummins machines at the beginning and end of each shift.
• Attend all department meetings, workshops, and trainings as designated by department manager.
• Other projects and duties as assigned by manager/supervisor.

QUALIFICATIONS

Education/Experience:

• High school diploma or equivalent is required.
• Must be able to obtain a Coeur d’Alene tribal gaming license.

Skills/Knowledge:

• Must be able to work well in teams.
• Must be adept at multi-tasking.
• Good customer service skills both internal and external are required. 
• Strong organizational skills are required. 
• Ability to precisely follow directions is a must. 
• Good verbal and written communication skills are required. 
• Experience operating cash counting and verification machines preferred.
• Basic math skills required. 
• Must have a positive and productive attitude.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; work in confined spaces; push; pull; walk; twist; use hands to finger, handle, or feel; reach with hands and arms above shoulder height; and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

This description has been designed to indicate the general nature and level of work performed by employees within this position.  The actual duties, responsibilities, and qualifications may vary based on assignment or group.

The Coeur d'Alene Casino Resort Hotel practices Indian Preference in hiring in the following order: 1. Coeur d’Alene Tribal Members, 2. Spouses and/or children of CDA Members, 3. Other enrolled members of Federally Recognized Tribes and 4. All other applicants.