Better begins here
Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.
Crown is the ultimate destination for luxury, with our three established hotel brands Crown Towers, Crown Metropol and Crown Promenade offering unique experiences for all guests. At Crown Towers, luxury isn’t just a promise—it’s an experience. And behind every unforgettable stay is a team of passionate professionals who make it happen.
We're seeking an enthusiastic and dedicated individual to join the Crown Towers Bell Services Team as a Doorperson. As the first point of contact for our guests, the Doorperson plays a pivotal role in setting the tone for the Crown Towers experience. You’ll deliver seamless arrivals and departures, offer thoughtful assistance, and ensure every guest feels genuinely welcomed from the moment they arrive.
This is a part time position (48-76 hours per fortnight) requiring flexibility to work across a 7-day roster.
In this role, you'll provide joyful experiences through your genuine care for guests as well as:
Providing a warm and engaging arrival and departure experience
Managing the flow of traffic on the hotel driveway
Assisting with guest enquiries and providing directions
Settling payment for hotel guests and casual parkers
Support the Bell Services team in delivering five-star service
About you
You'll bring the following:
A positive attitude and genuine care for guest experience
An ability to multitask and work under pressure
An ability to make quick decisions and remain composed at all times
Clear and confident communication with guests and colleagues
To be successful, you'll:
Have a current Australian unrestricted manual driver's license (no P plates)
Have previous experience working in a front facing customer service position
Be well presented and impeccably groomed
Have excellent communication & interpersonal skills
Be available to work across a rotating roster
On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.
Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.
Skills Required
- Current Australian unrestricted manual driver's license (no P plates)
- Previous experience in a front-facing customer service position
- Well presented and impeccably groomed appearance
- Excellent communication and interpersonal skills
- Availability to work across a rotating 7-day roster
- Positive attitude and genuine care for guest experience
- Ability to multitask and remain composed under pressure
What We Do
Crown Resorts is one of Australia's largest entertainment groups and a leading operator and developer of integrated resorts. The company owns and operates a suite of world-class properties in Melbourne, Perth, and Sydney, as well as London’s boutique Crown Aspinalls. Its core offerings include luxury accommodations, award-winning dining, world-class casinos, conferencing, shopping, and high-end entertainment facilities.
