Donation Coordinator

ESSENTIAL DUTIES AND RESPONSIBILITIES: Provides key Beyond Birth program support to Hospitals and the StimLabs organization.

• Act as an acquisition representative, promoting high standards and education.
• Assist or lead Beyond Birth projects as assigned by management.
• Ensure all Beyond Birth activities and documentation comply with internal policies, AATB standards, and FDA regulations.
• Develop and maintain positive relationships with medical partners, hospitals, and StimLabs employees.
• Participate in daily acquisition activities, including weekend rotations.
• Propose and implement improvements for the Beyond Birth program, Quality System, and department. 

Essential daily operations regarding Donor Information Management

• Acquire and clarify donor information as requested.
• Coordinate with hospital and physician staff for complete donor records.
• Ensure donor records are timely, accurate, and compliant with StimLabs, FDA, and AATB standards.
• Review donor records for eligibility.
• Request medical records and follow-up information.

Essential daily operations regarding Donor Process & Operations

• Provide donation education, obtain consent, and conduct risk assessment interviews.
• Apply aseptic techniques for donor storage.
• Prepare and submit serology requisitions and blood samples.
• Package and ship donated tissue and specimens including procurement cultures
• Order, manage, and maintain supplies.
• Maintain sanitary workstations and equipment.  This includes regular cleaning of storage areas like refrigerators and freezers.

Essential daily operations regarding Quality & Compliance:

• Assist with investigations and documentation of CAPAs, Deviations, Nonconformance Reports, and Complaints.
• Collaborate on the development of Standard Operating Procedures, Work Instructions, Forms, sampling plans, and specifications.
• Collaborate with Donor Services for investigations and documentation.
• Review procedures for efficiency improvements.

Essential daily operations regarding Training & Collaboration

• Assist with training new employees and hospital personnel.
• Coordinate responses and resolutions with internal and external parties.
• Maintain positive working relationships.

Essential daily operations regarding general duties:

• Prioritize tasks to ensure timely completion.
• Perform related duties as assigned. 

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

• Bachelor's Degree preferred.
• Experience with Excel and Microsoft Teams preferred.
• 1-2 years of relevant experience

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
• While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers; handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is typically low to moderate.