IPsoft is a global managed services provider of autonomic-based services. The company’s mission is to power the world through expert systems, and to that end IPsoft leverages self-learning, self-healing cognitive systems across IT Operations, Cloud Orchestration, Fraud Prevention (FAS) and Business Process Automation. The unique autonomic proposition effectively manages operations while reducing human error and providing enhanced service levels. Headquartered in New York City, IPsoft has operations in ten countries across North America, Europe and Asia Pacific supporting enterprise customers, service providers and telecommunications companies.
Job Description• Diagnose and remediate issues with Windows Server Infrastructure, and related roles and features, as well as other Microsoft and third-party Windows business infrastructure applications, while identifying recurring issues which can be remediated through automation
• Work with clients to align our support to their requirements with a high level of attention and intimacy.
• Identify and Develop automation using PowerShell Scripting to automate repetitive tasks in the client environments.
• Architect and Manage new projects and deployments of client infrastructure.
• Coach Junior Systems engineers
Qualifications• Expert level knowledge of Microsoft Enterprise Business Applications. Such as;
• Comprehensive understanding of PowerShell Scripting and automation practices.
• Advanced knowledge of virtualization technologies including; VMware, HyperV and Citrix.
• Document Standard Operating Procedures for troubleshooting.
• Identify and develop monitoring checks needed to ensure the stability of client infrastructure.
• 5+ years’ experience managing an Enterprise infrastructure.
Additional InformationRock star Domino Qualifications in addition to those required:
• Experience with centralized administration for distributed global Notes/Domino in a coexistent environment with Microsoft Exchange.
• Knowledge of Lotus Domino, Lotus Notes and other Lotus Products R3.x to R9.x Notes Clients and Domino servers
• Working knowledge of Domino Replication and Mail routing
• Lotus Notes Developer R4 and R5
• Lotus Notes Client Application Specialist - R4, R5 and R6.X to R9.x on Win2k and WinNT, Win 2008 and 2012
• Understanding of Domino security and how it relates to application development and data security
**This position can sit in either our NYC office or Austin location! Ideally this candidate will have supported both Windows and Domino environments, but Domino would be the focus and priority.
Skills Required
- Expert level knowledge of Microsoft Enterprise Business Applications.
- Comprehensive understanding of PowerShell Scripting and automation practices.
- Advanced knowledge of virtualization technologies including VMware, HyperV, and Citrix.
- 5+ years' experience managing an Enterprise infrastructure.
What We Do
IPsoft is the leader in Enterprise Artificial Intelligence (AI), cognitive and autonomic solutions and the home of Amelia, the industry’s most-human digital AI colleague. Amelia’s ability to learn, interact and improve over time makes her the market’s only AI that can fully understand user needs and intentions.
