CTM Domain Expert

Posted 15 Days Ago
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London, Greater London, England
In-Office
Expert/Leader
Information Technology • Social Impact
The Role
The Domain Expert will lead cloud transformation efforts, engaging with clients to deliver strategic solutions, guide teams, and develop service offerings, while ensuring project excellence and market competitiveness.
Summary Generated by Built In

About Methods:

Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future.

Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet.

We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them.

Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio.

Methods was acquired by the Alten Group in early 2022. Alten is a global engineering firm with approximately 57,000 employees specializing in engineering and IT services.

Domain Expert Role Overview

As a Cloud Transformation and Modernisation Expert, you will play a pivotal role at the intersection of client engagement, strategic delivery, and brand representation. You will shape how Methods communicates its value, supports business growth, and showcases its transformation expertise through pre-sales activity, thought leadership, and high-impact marketing content.

You will collaborate closely with Delivery, Sales, and Marketing to translate our work into clear, compelling, and outcome-focused narratives. This includes designing persuasive bid responses, presentations, and strategic content that resonate with clients and articulate the measurable impact Methods delivers.

You will also drive the evolution of our service offerings, ensuring they remain aligned with changing client priorities, industry best practice, and emerging technologies across IT operations, service management, automation, and digital service excellence.

As the senior technical authority for your domain, you will anticipate market trends, define the future skills required within the discipline, and guide Methods’ strategic direction. You will build and mentor a community of Specialists, recruiting talent and nurturing capability with support from Competency Centre leadership.

In addition, you will contribute to specialist client assignments, support pre-sales and bid activities, and help shape new and existing service propositions.

Methods is appointing seven Domain Experts, each matched to a core strategic offering.

  • Client-Side Transformation Partner
  • User-Centred Design & Delivery
  • Cloud Transformation & Modernisation
  • Data Intelligence & Applied AI
  • IT Operations & Service Excellence
  • Enterprise Platform Adoption & Value Realisation
  • Cyber Resilience

These experts will be the thought leaders and subject-matter authorities for their domains, shaping propositions, guiding client delivery, and strengthening Methods’ position in the market.


Requirements

Key Responsibilities

Project Expertise

  • Provide expert consultancy, technical leadership, and delivery assurance across client assignments.
  • Lead discovery activities, assessments, stakeholder interviews, and service maturity reviews.
  • Develop strategies, operating models, transformation roadmaps, and business cases.
  • Design and facilitate client workshops, including vision-setting, prioritisation, and technical decision-making.
  • Offer hands-on delivery support as an interim lead or specialist where required.
  • Support implementation of the skills matrix and deliver project-specific training to uplift team capability.
  • Participate in programme governance, risk assessment, and quality assurance for major initiatives.

Pre-Sales

  • Shape early client conversations, understand challenges, and define clear, compelling responses.
  • Lead scoping activities and host client workshops to refine requirements and solution options.
  • Develop high-quality proposals, presentations, and capability statements for bids and frameworks.
  • Support Sales and Bid Teams with subject-matter expertise and strategic narrative development.
  • Contribute to account planning, pipeline development, and identification of future market opportunities.
  • Provide insight on competitive positioning, market trends, and emerging client needs.

Service Offerings

  • Work with Competency Centre leadership to develop, refine, and evolve service propositions.
  • Identify future customer or market challenges and ensure our offerings reflect best practice and emerging trends.
  • Build and maintain partnerships with external organisations to strengthen service capability.
  • Curate and maintain reusable assets such as case studies, templates, and playbooks, updated quarterly.

Training & Community

  • Mentor and support Specialists, providing technical guidance and career development.
  • Produce training materials and deliver capability-building courses aligned to domain expertise.
  • Continue developing your own skills in line with Competency Centre objectives.
  • Lead an active professional community by organising events, sharing insights, and promoting collaboration.
  • Participate in the recruitment of Specialists, including conducting technical interviews.

External Communication

  • Represent Methods through thought leadership, attending events, speaking engagements, and external forums.
  • Produce high-quality blogs, insight articles, whitepapers, or multimedia content to showcase expertise.
  • Support Marketing to develop compelling stories and campaigns that highlight client outcomes and Methods’ value.
  • Ensure domain-specific messaging is clear, consistent, and aligned with corporate priorities.

Key Experience

To be effective in this role, you must have relevant delivery experience sufficient to interact with senior clients, delivery teams, and respond to tenders. This will include the following areas for your domain.

  • Cloud Optimisation Assessments
  • Cloud Readiness Assessment & Strategy
  • Migration Planning & Execution (Lift-and-Shift or Cloud-Native Modernisation)
  • Cloud Architecture Design Platform Selection (AWS, Azure, GCP, etc.) and identity management
  • Workload Optimisation, Application Modernisation & Performance Tuning  and Integration Services
  • Security, Governance & Compliance Management
  • Cloud Cost Management & FinOps
  • Automation & DevOps Enablement (CI/CD, IaC)
  • Monitoring, Reporting & Continuous Improvement
  • Capability Uplift & Embedded Knowledge Transfer
  • Benefits-led portfolio management
  • Change readiness and engagement
  • Data Architecture Design & Assurance
  • Security Architecture Design & Assurance
  • Data Migration Design & Delivery

Why you’ll love this role

You will love the role if you want to make a real impact while growing your career in a supportive, forward-thinking organisation. Methods combines the agility of a consultancy with the purpose of public-sector transformation, giving you the opportunity to shape meaningful outcomes for citizens, government and national services. In this hybrid sales and delivery role, you will build trusted relationships with clients, spot opportunities to solve complex challenges and then lead the teams that bring those solutions to life. You will have the freedom to innovate, the backing of experienced colleagues, and a culture that values collaboration, curiosity and continuous development. At Methods, your work matters, your voice is heard, and your career can thrive.


Benefits

By joining us you can expect:

  • Autonomy to develop and grow your skills and experience
  • Be part of exciting project work that is making a difference in society
  • Strong, inspiring and thought-provoking leadership
  • A supportive and collaborative environment.

As well as this, we offer:

  • Development access to LinkedIn Learning, a management development programme and training
  • Wellness 24/7 Confidential employee assistance programme
  • Social – Breakfast Tuesdays, Thirsty Thursdays and Pizza on the last Thursday of each month as well as commitment to charitable causes
  • Time off 25 days a year
  • Pension Salary Exchange Scheme with 4% employer contribution and 5% employee contribution
  • Discretionary Company Bonus based on company and individual performance
  • Life Assurance of 4 times base salary
  • Private Medical Insurance which is non-contributory (spouse and dependants included)
  • Worldwide Travel Insurance which is non-contributory (spouse and dependants included)

Top Skills

AWS
Azure
Ci/Cd
GCP
Iac
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The Company
HQ: London
552 Employees
Year Founded: 1992

What We Do

Methods is the leading digital transformation partner for the UK public sector. We care deeply about making our public services better and have been doing this for 28 years.

Methods partners with a range of central government departments and agencies to transform the way public sector operates in the UK. Our mission is to help safeguard public-facing services and apply digital thinking to make sure the future of our public services is centred around citizens.

Committed to having social impact, we enjoy an enviable track record of delivering real savings and benefits. We do this by helping you move from vertically integrated legacy infrastructure to a platform business model – allowing you to keep infrastructure costs low and focus on doing what you do best i.e. delivering front-end services.

With Methods, you access a range of specialist skills and industry expertise to transform your organisation for the digital age, break free of expensive suppliers, and take control of your customer relationships and operating model.

Further information on Methods Group can be found at www.methods.co.uk.

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