Role Summary
The Domain Consultant will act as a subject‑matter
expert (SME) for RSA insurance platforms, bridging business
requirements and technology delivery. The role requires strong insurance domain knowledge,
stakeholder engagement, and the ability to translate business needs into
actionable functional and solution inputs for delivery teams.
Key Responsibilities
- Act
as a domain SME for Insurance business areas such
as Claims, Policy Administration, Underwriting, Billing, or
related platforms.
- Engage
with RSA business stakeholders to understand requirements, pain points,
and transformation goals.
- Translate
business requirements into functional specifications, solution
inputs, and backlog items.
- Support
solution definition, process design, and impact analysis for change
initiatives.
- Provide domain guidance
during design, development, testing, and UAT phases.
- Review
functional designs, user stories, and test scenarios to ensure business
alignment.
- Support
production issues with business impact analysis and prioritization.
- Collaborate
with Architects, Delivery Managers, and Engineering teams to ensure
solutions meet business intent.
- Participate
in governance forums, workshops, and client discussions as a trusted
advisor.
Domain & Functional Skills (Mandatory)
- Strong
experience in General Insurance domain (preferably
P&C)
- Hands‑on
knowledge of Claims / Policy / Billing / Underwriting processes
- Experience
working on core insurance platforms and surrounding
ecosystems
- Ability
to perform business analysis, functional design, and process
mapping
- Strong
understanding of end‑to‑end insurance value chain
Technical & Delivery Exposure
- Experience
working closely with .NET / Java / Digital platforms (no
coding required)
- Understanding
of Agile / Scrum / SAFe delivery models
- Exposure
to UAT planning, execution, and business sign‑off
- Ability
to work with distributed onshore–offshore delivery teams
Experience & Qualifications
- 12+
years overall experience with 5+ years in
Insurance domain consulting
- Prior onsite
client‑facing experience (UK/Europe preferred)
- Experience
working in large enterprise / regulated environments
- Strong
communication and stakeholder‑management skills
Behavioral & Leadership Skills
- Strong
consulting and advisory mindset
- Ability
to influence business and technology stakeholders
- Excellent
analytical and problem‑solving skills
- Comfortable
working in complex, multi‑vendor environments
Skills Required
- 12+ years of overall professional experience
- 5+ years of insurance domain consulting experience
- Strong general insurance experience, preferably in property and casualty insurance
- Hands-on knowledge of claims, policy administration, billing, and underwriting processes
- Experience with core insurance platforms and surrounding ecosystems
- Business analysis, functional design, and process mapping experience
- Understanding of the end-to-end insurance value chain
- Experience working closely with .NET, Java, or digital platforms
- Understanding of Agile, Scrum, or SAFe delivery models
- Experience with UAT planning, execution, and business sign-off
- Ability to work with distributed onshore and offshore delivery teams
- Prior onsite, client-facing experience; UK or Europe experience preferred
- Experience in large enterprise or regulated environments
- Strong communication, stakeholder-management, consulting, and advisory skills
- Strong analytical, problem-solving, and stakeholder-influence skills
- Experience working in complex, multi-vendor environments
What We Do
Test Triangle is a Dublin-headquartered technology services company founded in 2012. It helps organizations transform operations through IT service management, digital transformation, software testing and quality assurance, cloud solutions, consulting, managed services, and recruitment. The company also provides application testing, DevOps, robotic process automation, software and mobile development, technology training, staffing, and resource augmentation across Ireland, the UK, and international markets.
