Family Description
Customer Services (CS) covers customer service in different areas such as technical support, account support, operations, maintenance, network design / deployment / integration / transformation, and education. Generates revenue and the increase of customer satisfaction through planning, designing, deploying, integrating, optimising, operating, and maintaining phases.
Subfamily Description
Architecture (ART) covers the development of end-to-end solution architecture designed to meet specific needs and works as a part of a customer team. Contains the definition of an architecture which comprises an integration design and specification of products and / or services which makeup the solution.
- Manage Nokia Internal Stake holder engagements with solution capabilities from multiple sources and technologies.
- Build understanding and preference for Nokia products and solutions by influencing regional team decisions and strategic direction.
- Demonstrate significant operational as well as commercial knowledge of clients' business and uses this to build credibility as well as identify sales opportunities.
- Define new & innovative delivery model and package integrated solutions not only limited to Nokia Net's portfolio Leads training, development, and co-ordination of activities of more junior consultants, and regularly leads project teams.
- System Integration Project and execution plan management.
- Provide delivery value proposition & model.
- Ensuring competent resources on time every time.
- Provide Presales support for portfolio.
Must have:
- 14+ years of experience in IMS Projects with BE/B.Tech or equivalent qualification.
- Experience for IMS Core Equipment: SBC (essential). CFX and NTAS (good to have).
- Knowledge of IMS Network and functionality of products such as OpenStack SBC, VMware. SBC, RMS SBC, Cloud CBIS, CBAM. Should be familiar with SBC call flows & KPI’s.
- Experience in Cloud SBC, VMware SBC, RMS SBC Design & Deployment.
- Capable of understanding Technical Notes, Protocol Specs, Method of Procedure.
Good to have:
- Linux knowledge is an advantage.
- Basic understanding of Project Management skill is an advantage.
- Computer: MS Office, Teams.
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.
Some of our benefits in India:
- Flexible and hybrid working arrangements to support work–life balance
- Health and well-being support – medical insurance for you and your family, health check-ups, life and accident insurance, well-being programs, and employee resource groups
- A minimum of 90 days of Maternity and Paternity Leave based on eligibility
- Personal Support Service 24/7 – a confidential support channel open to all Nokia employees and their families in challenging situations
- Career growth & mobility – technical career paths, job rotations, international assignments, and relocation support
- Continuous learning – technical certifications, mentoring programs, coaching, and digital learning platforms
- Opportunities to innovate and contribute through Nokia’s research and development environment
- Recognition programs that celebrate outstanding contributions
- Workplace support – ergonomic working support and mobile device programs based on eligibility
Skills Required
- 14+ years of experience in IMS projects
- BE, B.Tech, or equivalent qualification
- Experience with IMS core equipment, including SBC
- Knowledge of IMS networks and products including OpenStack SBC, VMware SBC, RMS SBC, Cloud CBIS, and CBAM
- Familiarity with SBC call flows and KPIs
- Experience in Cloud SBC, VMware SBC, and RMS SBC design and deployment
- Ability to understand technical notes, protocol specifications, and methods of procedure
- Experience with CFX and NTAS
- Linux knowledge
- Basic project management skills
- Proficiency with Microsoft Office and Microsoft Teams
Nokia Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nokia and has not been reviewed or approved by Nokia.
-
Equity Value & Accessibility — Equity programs include a global employee share purchase plan with company matching and multi‑year share awards. These mechanisms broaden participation and tie rewards to long‑term outcomes.
-
Healthcare Strength — Health coverage includes major medical plans with supplementary options such as vision, legal services, and care navigation. The range of offerings indicates comprehensive support for medical needs.
-
Parental & Family Support — A global policy grants paid leave for new parents regardless of gender and provides structured return‑to‑work support. Company‑paid life insurance further strengthens family protection across regions.
Nokia Insights
What We Do
At Nokia, we create technology that helps the world act together. As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed and cloud networks. We create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs. Adhering to the highest standards of integrity and security, we help build the capabilities needed for a more productive, sustainable and inclusive world.
