Dog Welfare Supervisor

Reposted 3 Days Ago
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Shrewsbury, Shropshire, England, GBR
In-Office
Mid level
Pet • Social Impact
The Role
Supervise and support Dog Welfare Assistants to ensure daily exercise, training, enrichment, and clean kennels. Coordinate kennel block operations, training and inductions, conduct monthly supervisions, uphold care procedures, and occasionally act as site supervisor. Drive high standards of dog welfare and support staff wellbeing.
Summary Generated by Built In
Do you want to be a part of the positive impact we make to our dogs lives everyday?

We're looking for a Dog Welfare Supervisor, who will motivate, manage and support our Dog Welfare Assistants, as they provide excellent care to all dogs living in the rehoming centre.

What does this role do?
As Dog Welfare Supervisor, you’ll:
  • supervise and support Dog Welfare Assistants to ensure our four-legged friends get their daily exercise, training and enrichment, and that their kennels are clean and comfortable until we find them their forever home,
  • co-ordinate the kennel block, helping with induction and training, completing monthly supervisions, and making sure Dog Welfare Assistants feel supported at work,
  • continuous drive high standards of dog care, ensuring processes and procedures are followed, 
  • occasionally act as site supervisor, on a rota basis.

Could this be you?
To be successful in this role, you’ll need excellent knowledge of dog welfare and experience of working in rehoming. You'll need to lead by example, as you won’t be line managing people, but you’ll be supervising staff as they complete day-to-day tasks. Additionally, a positive and pro-active attitude and an ambition to make sure our dogs receive the best standard of care is essential. A full, manual driving licence is also essential, as driving will be a part of the role.
This is a fixed term contract between July 2026 to November 2027. 
Interviews are provisionally scheduled for 29th June at Shrewsbury Rehoming Centre.

What does this team do?
Our rehoming centres house thousands of dogs each year until they can find a loving new home and the success of our centres wouldn’t be possible without our dedicated team of staff and volunteers; there is a real family-community within each of our centres. Come rain or shine, our team are out in all weathers to make sure the dogs have the best possible life. Dealing with thousands of visitors each month, our rehoming centres are the face of Dogs Trust, and we pride ourselves on our staff providing the very best in customer service. 

About
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

Skills Required

  • Excellent knowledge of dog welfare
  • Experience working in rehoming/animal rescue
  • Ability to supervise and support staff, coordinate kennel operations, and complete monthly supervisions
  • Positive, pro-active attitude and commitment to high standards of care
  • Full manual driving licence (driving will be part of the role)
  • Willingness to occasionally act as site supervisor on a rota basis
  • Customer service experience dealing with visitors (dealing with thousands of visitors monthly)
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The Company
1,381 Employees
Year Founded: 2014

What We Do

Dogs Trust is the UK's largest dog welfare charity, founded in 1891. Their mission is to ensure a better life for every dog by providing rehoming services, veterinary care, behaviour support, and education. Powered by a dedicated community of staff and volunteers, they work tirelessly to improve the lives of dogs across the UK and internationally, campaigning for better treatment and ensuring every dog receives the care and love they deserve.

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