Documentation Support Specialist

Reposted 3 Days Ago
Be an Early Applicant
Springfield, MO
In-Office
Entry level
Retail • Software
The Role
Provide administrative support to loan processors, maintain files, ensure compliance, and assist dealership customers via phone, chat, and email.
Summary Generated by Built In

POSITION SUMMARY:

The Documentation Support Specialist provides administrative support to our White River Financial Services loan processors. This includes maintaining files, ensuring compliance for funding, and following lender approved funding procedures. This individual also provides support for the TMBC/Cabela’s dealership base and customers within our Loan Operating System via phone, instant messaging chat, and email. 

ESSENTIAL FUNCTIONS:

  • Creates and maintains daily, weekly, and monthly reports.
  • Performs contract review and submission to lenders.
  • Prepares and executes dealer reimbursement delivery.
  • Creates and maintains funding procedures for each lender.
  • Ensures compliance of document retention.
  • Distributes lender notifications to WRFS outfitters.
  • Makes outbound customer calls regarding lender decisions. 
  • ALL OTHER DUTIES AS ASSIGNED

EXPERIENCE/QUALIFICATIONS:

  • Minimum Degree Required: High School Diploma or Equivalent
  • Years of experience:  Entry level 

KNOWLEDGE, SKILLS, AND ABILITY:

  • Clerical skills including typing, ten key, and reviewing documents
  • Strong organization skills
  • Highly detail-oriented
  • Ability to coordinate and prioritize many tasks at once

TRAVEL REQUIREMENTS:

  • N/A

PHYSICAL REQUIREMENTS:

  • Regular computer work, and sitting
  • Occasional walking, standing, and lifting up to 50lbs

INDEPENDENT JUDGEMENT:

  • Performs tasks and duties under direct supervision, using well-defined policies and procedures. Work is reviewed by supervisor. Limited opportunity exists for exercising independent judgment and decision making.

Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

  • Medical
  • Dental
  • Vision
  • Health Savings Account
  • Flexible Spending Account
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Paid sick time
  • Bass Pro Cares Fund
  • And more!

Bass Pro Shops is an equal opportunity employer.  Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [email protected].

White River Marine Group

Top Skills

Loan Operating System
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The Company
HQ: Springfield, MO
8,278 Employees
Year Founded: 1972

What We Do

Bass Pro Shops is North America’s premier outdoor and conservation company. Founded in 1972 when Johnny Morris began selling tackle out of his father’s liquor store in Springfield, Missouri, today we provide customers with premier destination retail in more than 150 locations across North America. In 2017 Bass Pro Shops acquired Cabela’s to create a “best-of-the-best” experience with superior products, dynamic locations and outstanding customer service.

Guided by the visionary leadership of our founder and CEO Johnny Morris, Bass Pro Shops is making a significant impact in on the future of conservation and the communities we serve. More than 40 years after Johnny began helping people connect with nature through a tiny bait shop, our conservation mission is to inspire people to enjoy, love and conserve the great outdoors.

Beyond retail, Bass Pro Shops also operates White River Marine Group, the world’s largest manufacturer of boats, plus award-winning resorts and nature destinations including Big Cedar Lodge, America’s Premier Wilderness Resort. Our passion for connecting people to nature extends to our CLUB program where customers earn points toward free gear and experiences, and a series of not-for-profit conservation attractions.

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