Documentation Intern

Posted 2 Days Ago
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Virginia Beach, VA
In-Office
Internship
Software
The Role
Provide administrative and documentation support for the Documentation and Product teams. Assist with data entry, document preparation, product testing, user feedback collection, and small projects. Participate in meetings, learn organizational structure, and maintain confidentiality while supporting mid-level leadership and cross-functional initiatives.
Summary Generated by Built In

At Decisions, we thrive when our people thrive. We’re currently looking for an Intern to be a supportive force around our organization handling anything from larger initiatives to small project work for the Documentation Team. This is an internship position and is required to be in the office at our Headquarters in Virginia Beach, Virginia.

The ideal candidate will be a proactive problem solver with exceptional communication skills and meticulous attention to detail. This person will gain experience working in an office environment, performing Documentation Team duties, and supporting mid-level leadership. Given the dynamic nature of the technical landscape, we rely on the Intern to be flexible and consistent while maintaining the confidentiality of high-level information and operations. 

The intern in this role will play a vital part in supporting the Documentation team and contributing to product-related tasks at Decisions. This position offers a unique opportunity for hands-on experience across various aspects of the organization, including administration and product development. The intern will work closely with teams to gain valuable insights and actively contribute to the company's success.

Key Objectives:

Objective 1: Documentation Support:

  • Assist with day-to-day tasks, including data entry, document preparation, and project aid
  • Become familiar with the product to update documentation for publication effectively
  • Collaborate with documentation staff to ensure smooth operations

Objective 2: Product & Technical Support:

  • Work closely with the product team to contribute to ongoing projects and initiatives
  • Provide support in product testing, documentation, and user feedback collection
  • Work on small projects to help aid in the company's success 

Objective 3: Get to know Decisions:

  • Learn names and faces to establish a good relationship with the Decisions employees
  • Understand the department structure and who is on each team
  • Engage with various teams within the organization to understand workflows and processes
  • Participate in meetings to gather insights and contribute to cross-functional projects

Specialized Experience:

  • Currently enrolled in a relevant academic program (HS or College- or recent HS graduate)
  • Strong organizational and multitasking skills
  • Basic understanding of support tasks and product development concepts
  • Proficient in common office software (e.g., Microsoft Office Suite)
  • Exceptional note-taking ability with clear summaries and action items
  • Strong time-management skills and an ability to organize and coordinate multiple concurrent projects
  • Proficiency with office productivity tools and an aptitude for learning new software and systems
  • Flexible team player, willing to adapt to changes and unafraid of challenges
  • Ability to maintain the confidentiality of information related to the company and its employees

Top Skills

Microsoft Office Suite
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The Company
HQ: Virginia Beach, VA
232 Employees
Year Founded: 2010

What We Do

Decisions provides a rules-driven, no-code platform, enabling companies to drastically reduce their time to market for their applications. Decisions technology is deployed as the basis of multiple commercial applications in healthcare, life sciences, finance, logistics, and operations software. It is used directly by companies on almost every continent, ranging from mid-size companies to many Fortune 500 corporations.

Decisions provides one no-code platform for all types of business processes. With our no-code visual designer you can deploy fast and empower business users to manage their own processes. There are thousands of features built-in, ready to drag and drop and you’re done! Our rules-driven automation allows you to adapt quickly to price changes, regulations, customer demands and more.

We have seen technology evolve rapidly during the past decade, and the disruption of Covid-19 cannot be understated. Entire industries have been forced to reengineer how they get work done. The chaos caused by the pandemic has shown how ill-prepared many businesses are to adapt to sudden changes. For example, processing paperwork is difficult when employees are remote and paper forms are physically at the office.

Without automation, these processes grind to a halt. Systems and processes that are inflexible and cannot scale break down when people change their behavior all at once. These are just some of the challenges presented by the global pandemic that are accelerating the adoption of automation and digital transformation.

We remain committed to delivering an experience that gives more control and configuration ability to administrators. Specifically, allowing programmers to build things that can be configured by non-programmers in a way that is safe, visible and flexible. This challenge has driven us to create numerous technologies in use today at some of the world's largest and most innovative companies.

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