Navixus | Tech Mahindra

Documentation Engineer

Posted Yesterday

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Redmond, WA, USA

Hybrid

90K-100K Annually

Mid level

Artificial Intelligence • Natural Language Processing • Professional Services • Analytics • Consulting • Conversational AI • Generative AI

Navixus provides strategy, consulting and leading-edge technologies to make the most of every customer touchpoint.

The Role

Onsite Documentation/Test/MOP Engineer responsible for creating, running, and documenting IP test cases, troubleshooting networks, performing hands-on lab work, and producing MOP and related documents. Requires strong IP networking knowledge, basic Linux and scripting skills, creative problem solving, and ability to coordinate with multiple parties. AWS and telecom domain knowledge are preferred.

Summary Generated by Built In

Job Summary
Job Description- Test/MoP/Documentation Engineer

Location- Redmond, WA (Onsite)

Salary- 100K

Must have skills-

4+ years of experience in IP networking. Ideal if has knowledge in telecom domain.
Must be able to troubleshoot and work with multiple parties involved .
Capable to create, run and document IP test cases
Basic linux/ scripting knowledge
Must have creative problem solving skills
Ideal if has knowledge on deployment, configuration and usage of AWS services
Capable of independently creating MOP and other documents
Strong network knowledge, troubleshooting and problem-solving capability.
Must be ready to do hands-on( plug/connect) work in lab
Must be Local to Redmond,WA. This is not a remote position or WFH.

The pay range for this role is $90,000 - $100,000 per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.

Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at [email protected].

Skills Required

4+ years experience in IP networking
Knowledge of telecom domain
Ability to troubleshoot and work with multiple parties
Create, run, and document IP test cases
Basic Linux and scripting knowledge
Creative problem-solving skills
Knowledge of deployment, configuration and usage of AWS services
Ability to independently create MOP and related documents
Strong network knowledge and troubleshooting capability
Willingness to perform hands-on lab work (plug/connect)
Local to Redmond, WA; onsite required (no remote/WFH)

What the Team is Saying

Navixus | Tech Mahindra Compensation & Benefits Highlights

Healthcare Strength — Offerings include medical, dental, vision, mental‑health benefits, FSA, wellness programs, and pet insurance. Corporate materials also describe health and accident insurance and maternity/parental coverage for permanent employees, reinforcing comprehensive protection.
Flexible Benefits — Work models include hybrid/remote options, flexible schedules, and a remote‑work program. A home‑office stipend and related setup support are listed for eligible roles.
Leave & Time Off Breadth — Paid holidays, PTO/sick time, and floating holidays are explicitly included. Parental and family leave, bereavement, and volunteer time are also highlighted in public materials.

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The Company

Englewood, CO

830 Employees

Year Founded: 2009

What We Do

At Navixus, we’re reinventing the customer experience (CX). We help enterprise-level companies solve the most complex CX and contact center problems. We equip our Clients with the strategies, technologies, cross-platform analytics and out of the box, fresh ideas so they can provide their customers with world-class service experiences, and interact across multiple channels.

Why Work With Us

At Navixus you have an opportunity to positively impact the way our clients engage with their customers which in turn improves their customer experience and business outcomes. If you are looking to grow your career, learn more, develop new skills, and work in a highly collaborative environment then you’ve come to the right place.