Develop and maintain Emerson documentation standards, including layout and content.
Study drawings, specifications, and product samples to prepare user documentation such as how-to guides and instruction manuals.
Create Documentation Dossiers per user requirements for MRO and service orders, including table of contents, cover sheets, bookmarks, and citations.
Collect, organize, and perform quality control on electronic documentation from factories, COFs, and other sources.
Produce and deliver approval and final documentation in required formats (electronic, paper, CD-ROM), ensuring high presentation standards.
Update ERP systems (OCM, CRM, Oracle) with documentation status and maintain alignment with business requirements.
Serve as the single point of contact (SPOC) for all documentation-related matters, ensuring timely responses to internal and external queries.
Collaborate closely with Sales Engineers, Project Managers, Order Administrators, and Drawing Teams to align documentation with customer and factory orders.
Act as escalation point for documentation execution issues and support dispute management with Order Management.
Archive soft copies, review published materials for improvements, and continuously enhance knowledge of products, business processes, and documentation tools.
You anticipate customer needs and provide services that are beyond customer expectations. You quickly and decisively take actions in fact-changing, unpredictable situations. You deliver messages in a clear, compelling, and concise manner. You seamlessly adapt style to fit the specific needs of others.
- University degree
- Strong verbal and written communication skills in Italian and English
- Good level of using Microsoft Office package
- Strong organizational skills and a continuous drive to expand knowledge and learn new concepts
Quality/document control experience
Administration experience
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.
Make this great opportunity yours!
WHY EMERSON
Our Commitment to Our People
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.
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ABOUT EMERSON
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!
No calls or agencies please.
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What We Do
At Emerson, we’re passionate about what we do. By fusing decades of technology and engineering expertise, Emerson continues to solve some of the world’s most complex challenges with innovative solutions for customers in industrial, commercial, and residential markets. We recruit the greatest talent and apply the best technologies to benefit our customers worldwide. Automation Solutions is a leader in helping process and discrete manufacturers automate and optimize production processes through our best-in-class technologies and industry expertise. Commercial & Residential Solutions develops technologies and services that improve human comfort, safeguard food, protect the environment, enable sustainable food waste disposal, and support efficient construction and maintenance of buildings and municipal infrastructure. Emerson has a wide range of industry knowledge, manufacturing expertise, and technological innovation around the world. Join our next generation of leaders today.
