Document Specialist

Posted 2 Days Ago
Be an Early Applicant
Jacksonville, FL, USA
In-Office
Junior
Financial Services
The Role
Creates and audits investor loan packages for regulatory, investor, and program compliance. Reviews risk, appraisals, LTV, ATR/QM limits, and loan-level discrepancies; resolves exceptions with third-party auditors; manages collateral and trailing documents; tracks shipments and retention requirements; and maintains physical loan files. The role requires detailed administrative processing, document control, communication, teamwork, and lifting file boxes weighing 30–40 pounds.
Summary Generated by Built In

Position Overview  

Triad Financial Services is a leading provider of financial services and solutions, serving clients worldwide. We are seeking a highly motivated and skilled Document Specialist to join our growing team. 

Essential Functions:  

  • Create investor packages with appropriate documents.
  • Determine loan level risk and salability.
  • Audit documents to verify all documents comply with regulatory requirements.
  • Aduit documents to verify all documents meet investors overlays.
  • Aduit documents to verify the loan is within program guidelines.
  • Verify loan is within ATR/QM limitations.
  • Review appraisal for any red flags and LTV.
  • Identify, Research and Resolve discrepancies at loan level.
  • Upload documents to third party auditors.
  • Research and resolve any loan level exceptions determined by third party auditors.
  • Scan in all documents required in closing package 
  • Work with third parties to obtain any outstanding original collateral trailing documents such Deed of Trust/Mortgage, appropriate Riders and final title policy.
  • Verify all MH titles have been retired.
  • Document trailing documents in tracking system
  • Follow up on missing trailing documents
  • Store original documents.
  • Retrieve original collateral documents and ship to purchaser or custodian for pool purchases.
  • Document all loans shipped to purchaser or custodian including tracking number, date shipped.
  • Purge loan files as needed to ensure within document retention policy.
  • Responsible for lifting 30 – 40lb File Boxes from floor to table, floor to cart and floor to shipping platforms, as boxes are required for shipping and receiving from other offices.
  • Responsible for other tasks assigned by Management that may not be listed herein. 

Education and/or Work Experience Requirements:  

  • Minimum 1+ years’ experience in administrative role, credit processing, legal documentation preparation, UCC processing, or information maintenance 
  • Ability to work well within a team atmosphere 
  • Strong attention to detail
  • Strong customer service skills 
  • Excellent verbal and written communication skills
  • Proficiency in Microsoft Office suite of products
  • Prefer experience with DocuSign or similar product platforms
  • Ability to multitask in a fast-paced environment
  • Ability to work independently as well as in a team setting

Physical Demand:  

  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
  • Must be able to talk, listen and speak clearly on telephone
  • Able to sit or stand at a work station for prolonged periods of time
  • Must be able to physically type

Skills Required

  • At least 1 year of experience in an administrative role, credit processing, legal documentation preparation, UCC processing, or information maintenance
  • Ability to work well within a team atmosphere
  • Strong attention to detail
  • Strong customer service skills
  • Excellent verbal and written communication skills
  • Proficiency in Microsoft Office Suite
  • Experience with DocuSign or a similar platform
  • Ability to multitask in a fast-paced environment
  • Ability to work independently and in a team setting
  • Ability to lift 30–40 pound file boxes
  • Ability to maintain regular, punctual attendance
  • Ability to sit or stand at a workstation for prolonged periods
  • Ability to type and communicate clearly by telephone
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The Company
HQ: Jacksonville, FL
197 Employees
Year Founded: 1959

What We Do

Triad Financial Services, Inc. NMLS ID #1063 (www.nmlsconsumeraccess.org)is one of the oldest and most trusted lenders in the manufactured home industry with over 60 years of lending experience. Triad is trusted by customers, dealers, lending institutions and realtors alike and has helped tens of thousands of families realize their American Dream of homeownership. As one of the very top consumer lenders in the nation, our goal is to be the friendliest, hardest working, service-oriented companies in the business. Triad is headquartered in Jacksonville, FL with full-service branch offices in Bourbonnais, IL and Anaheim, CA. We currently provide financing in 47 states and can serve your needs through our extensive network of regional management and field offices. 13901 Sutton Park Dr S Ste. 300, Jacksonville, Florida 32224, United States - NMLS #1063

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