Document Services Data Entry Specialist

Location: Frisco, TX (Onsite).

In this office-based position you’ll experience a supportive approach to your wellbeing and continuous learning opportunities in our friendly and inclusive workplace. Find out more at computershare.com/flex. 

We give you a world of potential

Our Document Services team plays a critical role in supporting our corporate clients by acting as a statutory agent for service of process both nationwide and internationally. The team is responsible for receiving, imaging, processing, and forwarding legal documents and government notices, as well as managing incoming and outgoing mail and other administrative functions. In this role, you’ll ensure documents are processed accurately and on time, helping mitigate legal and service‑level risks while supporting strong client relationships.
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If you’re passionate about delivering high‑quality service, thrive in a fast‑paced, detail‑driven environment, and are eager to be part of a collaborative and globally diverse organization, this could be an excellent next step in your career.  

A role you will love

We are a global business with an entrepreneurial spirit, and we are proud of that. What that comes with this is a fast-paced environment and lots of change so you will be resilient in nature and able to adapt quickly and embrace the pace of change we often work at.

As a detail‑driven Data Entry Specialist with strong organizational and problem‑solving skills, you will serve as a key point of control within our Document Services operation, helping ensure accuracy, timeliness, and consistency in how documents are processed on behalf of our clients.

Some of your key responsibilities will include:

• Processing incoming documents received via USPS, UPS, courier services, and in-person deliveries
• Opening, sorting, and distributing mail received from multiple states across the team
• Prioritizing time-sensitive and client-specific documents to ensure SLAs and deadlines are met
• Coordinating workflow queues and assisting with workload balancing across locations
• Performing quality assurance reviews, audits, and spot checks to ensure accuracy and reduce rework
• Reviewing document routing, imaging quality, and client-specific delivery instructions
• Resolving routine exceptions, including mismatched client information and incomplete delivery instructions
• Preparing daily reporting, workflow dashboards, and end-of-day summaries to identify risks and escalation items
• Supporting processing activities such as data entry, scanning, imaging, emailing, and document distribution

What will you bring to the role? 

We’re looking for a highly detail‑oriented professional who thrives in a fast‑paced environment and takes pride in delivering accurate, high‑quality work. You’ll bring a strong sense of ownership, excellent time management skills, and the ability to prioritize effectively while working collaboratively with others.

Other requirements for the role include:

Required

• Exceptional attention to detail and strong data entry skills
• Strong organizational and time management skills with the ability to prioritize competing deadlines
• Excellent verbal and written communication skills
• Excellent computer skills, including Microsoft Office, email, scanning, and internet research
• Strong reading comprehension and typing skills
• Ability to work effectively in a fast-paced office environment
• Demonstrated ability to maintain quality and accuracy while managing high document volumes
• Ability to work independently as well as collaboratively within a team environment
• Strong problem-solving skills and sound judgment when handling time-sensitive documents

Preferred: 

• Bachelor's degree from an accredited college or university
• Experience processing large volumes of documents
• Experience in data entry, document management, legal support, corporate services, or mailroom operations
• Mac experience
• Experience working with service-level agreements and quality assurance processes

Rewards designed for you

Paid parental leave, flexible working and a caring and inclusive culture.

Health and wellbeing rewards that can be tailored to support you and your family, including medical, dental and vision.

Invest in your future with 401k matching and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter.

Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.

Compensation. The base pay range for this role is $21 - $24/hour.   This base pay range is specific to Frisco TX and may not be applicable to other locations.

Computershare will use data analytics and artificial intelligence systems to help recruiters analyse and assess candidate and application information. These systems make our application and review process more efficient and assist our team in identifying candidates based on professional qualifications, skills and experience commensurate with the role applied for. All outputs from the systems are evaluated by our recruiters and are not the sole source of whether to consider a candidate for employment.