Document Review Administrator

Posted 17 Days Ago
Be an Early Applicant
3 Locations
In-Office or Remote
Entry level
Big Data • Cloud • Information Technology
The Role
Review and manage sensitive physical documents, ensure records accuracy and compliance, pick/retrieve files using inventory systems and handheld scanners, handle and protect client assets, enforce quality and safety standards, and mentor new team members.
Summary Generated by Built In

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.

Elevate the power of your work 

Job summary

As a Document Review Specialist, you'll be responsible for the comprehensive review, management, and secure handling of critical documentation. Your day-to-day will involve:

  • In-depth Document Review: Conduct thorough reviews of sensitive documents to identify and correct errors, discrepancies, and inconsistencies, ensuring compliance with all relevant regulatory frameworks, internal policies, and industry standards.

  • Accurate Records Management: Precisely pick and retrieve files based on specific requests and inventory system instructions. This includes identifying documents for destruction according to company policies and regulatory requirements.

  • Inventory System Proficiency: Utilize our inventory management systems and handheld scanning equipment (PDT) to accurately process inbound and outbound client orders, maintaining the integrity of inventory locations.

  • Asset Protection: Ensure client assets are securely handled and stored, including proper stacking and secure wrapping/strapping of sensitive or delicate information.

  • Quality & Compliance Assurance: Adhere to all system functions, processes, and site-specific requirements, including internal asset relocations, in line with Global Standards, Quality Management Systems (e.g., ISO9001), and key operating standards like Sarbanes Oxley.

  • Team Support & Mentorship: Act as a mentor, providing training and coaching to new team members.

  • Health & Safety: Uphold all health and safety regulations and promote the security of company property, equipment, and systems.

What You'll Bring:

We're looking for someone who combines administrative acumen with practical warehouse experience. Specifically, you'll have:

  • Exceptional Attention to Detail: A proven ability to analyze documents with a high degree of accuracy.

  • Strong IT Literacy: Comfortable navigating various computer systems and proficient with inventory management software.

  • Warehouse & Document Management Knowledge: Familiarity with warehouse operations, document storage practices, and secure handling of physical assets.

  • Confidentiality & Professionalism: Demonstrated ability to handle sensitive information with utmost discretion.

  • Effective Communication: Good written communication skills and the ability to work independently.

  • Manual Handling Capability: Comfortable with tasks that involve manual handling.

What's in it for you?

  • Consistent Schedule: Monday to Friday

  • Competitive Salary  Rewarding your expertise and dedication.

  • Generous Leave: 23 days annual leave + bank holidays, increasing with length of service.

  • Your Well-being First: We offer Private Medical Insurance and a confidential Employee Assistance Program (EAP) for you and your family's health and life needs.

  • Secure Your Future: Benefit from our generous pension scheme, with Iron Mountain contributing 6.5%, plus Life Assurance covering four times your annual salary.

  • Perks for Your Lifestyle: Enjoy a range of voluntary benefits like Dental Insurance, a Bike to Work scheme, fitness membership discounts, and an Electric Vehicle Scheme.

Discover what awaits you

  • Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation.

  • Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging.

  • Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities.

  • Championing Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness.

  • Competitive Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.)

  • Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future.

  • Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual.

  • Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come.

Category: Operations Group

Skills Required

  • Exceptional attention to detail
  • Strong IT literacy and proficiency with inventory management software
  • Experience with warehouse operations and document storage practices
  • Ability to handle sensitive/confidential information with discretion
  • Good written communication and ability to work independently
  • Capability to perform manual handling tasks
  • Experience training or mentoring new team members

Iron Mountain Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Iron Mountain and has not been reviewed or approved by Iron Mountain.

  • Inclusive Benefits Coverage Inclusive, modern offerings are emphasized, including support for mental health, gender‑affirming care (with travel/lodging where needed), and family‑planning benefits. Recognition for disability inclusion is also highlighted, which aligns with accessible benefits and leave support.
  • Retirement Support A formal 401(k) program is described with automatic enrollment and a clear employer match structure, with immediate vesting referenced in the materials. Access to supporting infrastructure and guidance is noted through dedicated benefits portals and administrators.
  • Healthcare Strength Multiple national medical plan options are outlined, along with care navigation, virtual primary care, and pharmacy coverage. Additional wellbeing support is described via EAP services and structured wellbeing programming.

Iron Mountain Insights

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The Company
HQ: Boston, MA
32,000 Employees
Year Founded: 1951

What We Do

Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records management, data management, document management, data centers, art storage and logistics, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts.

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