Document Production Specialist

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5 Locations
In-Office
Legal Tech
The Role

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

Come join our prestigious law firm client in Nashville as a Document Production Specialist at the Global Operations Center. This position will provide document processing services, creating a variety of documents and materials using Microsoft Office Suite products and other firm supported software.  We are seeking a reliable, proactive individual, with a commitment to exceptional client service, and professionalism. Training hours are 9:30am-6:30pm for first 6 weeks. Hours will be 7:00 am-6:00 pm Thursday - Sunday. This will be a remote/hybrid position but candidates must live in Nashville, Houston, New York City, Tysons Corner or Washington DC metro areas. Nashville based candidates would work in office on Thursday only and parking would be provided.

KEY RESPONSIBILITIES

  • Use word processing software and other technical applications to input, edit, format and spell-check documents as well as perform scanning, clean-up and formatting of images and proofreading.

  • Respond to inquiries regarding status of projects.

  • Answer routine questions regarding basic applications and department procedures

  • Continually develop proficiency with document production software and technical applications.

  • Other administrative duties may include answering calls, assisting with time entry, assisting with pre-bill edits, burning CDs, creating file labels, setting up binders and other clerical tasks as needed.

REQUIRED EDUCATION, KNOWLEDGE & EXPERIENCE

  • Strong computer skills, including proficiency with Microsoft Office software (Word, Excel, PowerPoint)

  • Certification as a Microsoft Certified Application Specialist (MCAS) or be willing to obtain such certification

  • Accurate and proficient typing skills (minimum of 75 words per minute preferred)

  • Excellent proofreading skills – Attention to detail!

  • Technical aptitude and willingness to learn new applications

  • Ability to follow directions and use good judgment to perform tasks under limited supervision

  • Ability to analyze tasks to organize, prioritize and handle multiple projects and be able to function in a high production environment.

  • Strong customer service and communication skills, and the flexibility to handle any tasks that are needed.

The Compensation range for this role is 24.03 to 29.50 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

This position is part of the Opensity Solutions team.  For Information on Opensity’s benefits please visit opensitybenefits.com.


Opensity is a technology‑enabled managed services organization that helps leading law firms and professional services organizations modernize how their operations run. We bring together talented people, innovative technology, and integrated services to create scalable, efficient environments where teams can do their best work and grow their careers.

It is Opensity’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Opensity’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition, Opensity will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Opensity is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Opensity will consider for employment qualified applicants with arrest and conviction records.

Epiq Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Epiq and has not been reviewed or approved by Epiq.

  • Healthcare Strength Health, dental, and vision coverage is described as available for full-time, direct-hire employees, alongside life and disability protections and an employee assistance program. Access to these staples is portrayed as a meaningful part of the total rewards package for eligible roles.
  • Retirement Support A 401(k) plan with employer matching is described as part of the U.S. benefits offering. Having retirement support is positioned as a baseline benefit that some employees value.
  • Fair & Transparent Compensation Pay is characterized as good or decent in certain roles, suggesting market-aligned compensation exists in parts of the organization. Total compensation is also framed positively in some accounts that bundle pay with core benefits.

Epiq Insights

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The Company
HQ: New York, NY
6,282 Employees
Year Founded: 1988

What We Do

Epiq, a global technology-enabled services leader to the legal industry and corporations, takes on large-scale, increasingly complex tasks for corporate counsel, law firms, and business professionals with efficiency, clarity, and confidence. Clients rely on Epiq to streamline the administration of legal department and business operations, class action and mass tort, eDiscovery, regulatory, compliance, restructuring, and bankruptcy matters. Epiq subject-matter experts and technologies create efficiency through expertise and deliver confidence to high-performing clients around the world. Learn more at www.epiqglobal.com.

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