Document Processor, Austin, TX

We are searching for a Document Processor to join the team! The Document Processor is responsible for sending, receiving, and distributing advanced care planning (“ACP”) documents on behalf of enrolled patients who are referred by independent primary care practices who partner with Aledade.

Essential Duties & Responsibilities:

• Send, receive, and distribute ACP documentation in accordance with HIPAA guidelines
• Verify the ACP documentation is aligned with the patients’ conversations, state requirements, and company policy
• Ensure paperwork is accurately completed, scanned, and distributed while working on document problems of moderate/high scope in the doc process
• Navigate all areas of ACP workflows to decipher where patients are in the ACP process and verify these workflows are accurately completed
• Troubleshoot issues with printer/scanner/postage meters/check mail daily
• Other duties as assigned

Required Skills and Abilities:

• Extreme attention to detail across all areas of doc processing
• Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
• Strong communication skills, both written and verbal
• Ability to work as a team member, as well as independently
• Knowledge of HIPPA and appropriate storage of documents
• Regular and predictable attendance
• Ability to follow instructions and perform repetitive tasks
• Ability to learn new software programs

Required Education and Experience:

• High School Diploma
• 1 yr. experience of relevant professional experience such as medical records, document scanning, or legal documentation

Preferred Education and Experience:

• Associate degree
• 2 yrs. experience of relevant professional experience such as medical records, document scanning, or legal documentation

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer
• Occasionally lifts, carries, or otherwise moves items weighing up to 35 pounds
• Position is on-site in Austin, Texas

Who We Are:

Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of payers, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives, and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.

What Does This Mean for You?

At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.

In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:

Flexible work schedules and the ability to work remotely are available for many roles

Health, dental and vision insurance paid up to 80% for employees, dependents, and domestic partners Robust time off plan 21 days of PTO in your first year 2 Paid Volunteer Days & 11 paid holidays

12 weeks paid Parental Leave for all new parents

6 weeks paid sabbatical after 6 years of service

Educational Assistant Program & Clinical Employee Reimbursement Program

401(K) with up to 4% match

Stock options

And much more!

At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop, and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance, and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.