ING Hubs Poland is hiring!
The expected salary for this position: 7000 - 8500 PLN
The financial ranges specified in the announcement are adjusted and may differ from the range specified in the remuneration regulations.
We’re looking for you, if you:
Have proven track record and skills in governance, stakeholder management, and structured execution in a complex (Tech/Finance/Procurement) environment.
Possess organizational sensitivity, collaborating effectively with diverse stakeholders.
Have experience working in a large global (matrix) organization.
Are proficient in stakeholder management, comfortable operating at senior leadership levels.
Have excellent level of English.
You’ll get extra points for:
Being Persistent and flexible in overcoming challenges; taking ownership and doesn’t give up easily.
Proactive attitude, getting things done.
Analytical skills with a good sense of detail.
Ability to filter and synthesize a wide range of information whilst able to focus on essentials and priorities.
Being effective and highly appreciated team player.
Anticipating and balancing the needs of multiple stakeholders.
Ability to simplify complexity and drive operational excellence.
Experience in a financial environment.
Your responsibilities:
Management information. Improve the quality, transparency, and timeliness of reporting by connecting data from different sources and producing actionable insights for senior stakeholders.
Stakeholder alignment. Coordinate across Tech NL, Finance, Procurement, Risk, and vendors to unblock delivery, align expectations, and ensure adherence to agreed ways of working.
Process & controls. Help maintain audit-ready processes and support continuous improvements in approval flows, documentation quality, and control evidence.
Metrics & OKRs. Define and refine relevant metrics, translate objectives into measurable outcomes, and track progress with clear RAG status and narratives where needed.
Consultative support. Act as a trusted advisor to the CIO Office lead and domain leadership, able to structure ambiguity, simplify complexity, and drive outcomes.
Procurement support (eProfit/iBuy). Guide users on requisitions, invoices, contracts and POs, including roles/visibility and approval routing.
Issue resolution & data quality. Investigate and escalate blockers (e.g., contract visibility/updates, missing fields) and correct data to keep workflows moving.
Finance & reporting alignment. Coordinate with Finance/Procurement to maintain accurate reporting inputs (e.g., forecast IT cost, Baseline vs Change) and support workload estimations for the monthly cadence.
Information about the team:
The Tech NL CIO Office supports the CIO of ING NL, MT Tech NL and (Chapter) Leads with staying in control of their IT Services. The office supports operational HR, finance, sourcing, communications, privacy & risk and contracting functions.
We enable transparent decision-making by connecting strategy to execution through consistent reporting (financials & workforce), clear ways of working, and strong alignment with Finance, Procurement, Risk, and other enabling functions.
The CIO Office provides a consistent, transparent, and efficient approach to how Tech NL delivers value to the business. This supports improved strategic execution, operational performance, and compliance with internal control requirements.
As a Document Management Specialist, you will report directly to the Tech NL CIO Office lead and support the Tech NL CIO agenda by strengthening governance, portfolio and financial steering, management information, and cross-functional execution with stakeholders across Tech NL, Finance, Procurement, and suppliers.
The role naming convention in the global ING job architecture will be “Document Management Specialist II”.
Skills Required
- Proven track record in governance, stakeholder management, and structured execution in Tech/Finance/Procurement environments
- Experience working in a large global matrix organization
- Ability to collaborate effectively with diverse stakeholders and operate at senior leadership levels
- Excellent English communication skills
- Persistent, flexible, takes ownership and follows through on challenges
- Proactive attitude and ability to get things done
- Strong analytical skills and attention to detail
- Ability to filter, synthesize information, and focus on priorities
- Effective team player with stakeholder anticipation and balancing skills
- Ability to simplify complexity and drive operational excellence
- Experience in a financial environment
What We Do
ING is a pioneer in digital banking and on the forefront as one of the most innovative banks in the world. As ING, we have a clear purpose that represents our conviction of people’s potential. We don’t judge, coach, or tell people how to live their lives. However big or small, modest or grand, we empower people and businesses to realise their vision for a better future. We made the promise to make banking frictionless, removing barriers to progress, and make people confident in their financial decisions. As a global bank we have a huge opportunity – and responsibility – to make an impact for the better. We can play a role by financing change, sharing knowledge, and innovating. Being sustainable is in all the choices we make—as a lender, as a partner and through the services we offer our customers
