Job Title Document Custody Operations Analyst
Corporate Title Assistant Vice President
Location Santa Ana, CA
Overview
Document Custody Operations is responsible for the day management, planning, and execution of the Document Custody business. The Operations Analyst position within File room Operations team is responsible for the physical receiving, storage, release, and shipment of all loan files processed for the Document Custody business unit. The Santa Ana distribution facility is approximately 85,000 square feet and houses approximately 15 million files for 200+ customers. Your role will be leading an operational team in a rapidly growing Document Custody business. The role requires the ability to multi-task and lead a large team in a faced paced distribution environment.
What We Offer You
A diverse and inclusive environment that embraces change, innovation, and collaboration
Generous vacation, personal and volunteer days
Employee Resource Groups support an inclusive workplace for everyone and promote community engagement
Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits
Educational resources, matching gift, and volunteer programs
What You’ll Do
Within the File Room operations you will be assigned to one of the following teams. We have a fungible labor environment and analysts will be cross trained on different teams and can be assigned according to business needs
Receiving team- receive, label, sort, and register all inbound files that arrive in the facility
File Put away- scan all files to a shelf location
Order Fulfillment- pick and pack orders scheduled for release and shipping
Inventory Control & Audit- intra and inter facility transfers, internal orders, audit, inventory related projects management
File Release and Shipping- release and ship orders
Skills You’ll Need
Relevant experience in a lead role in a distribution environment managing a team of 30+ people
Basic Microsoft Excel knowledge. Advanced excel skills a plus
ERP or WMS system experience. Embtrust experience a plus
Experience working with Zebra Handheld scanners used for putaway and retrieval a plus
Previous Document Custody experience or experience with Mortgage documents a plus
Experience working with staffing agencies and leading a temporary workforce
Skills That Will Help You Excel
Effective leadership and communication skills
Detail oriented, Positive, dedicated, motivated, customer focused attitude
Creative, open minded and innovative thinker who is always willing to participate in operational improvement and change
Ability to manage and prioritize numerous tasks concurrently
Able to operate calmly and efficiently in a high volume, fast-paced atmosphere that maintains a very low margin of error
Expectations
It is the Bank’s expectation that employees hired into this role will work in the Santa Ana, CA office in accordance with the Bank’s working model.
Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.
The salary range for this position in California is $65,000 to $107,250. Actual salaries may be based on a number of factors including, but not limited to, a candidate’s skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.
Deutsche Bank Benefits
At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That’s why we are focused on providing benefits and perks that enable our colleagues to live authentically and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more!
Learn more about your life at Deutsche Bank through the eyes of our current employees https://careers.db.com/life
The California Consumer Privacy Act outlines how companies can use personal information. If you are interested in receiving a copy of Deutsche Bank’s California Privacy Notice please email [email protected].
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We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Click these links to view Deutsche Bank’s Equal Opportunity Policy Statement and the following notices: EEOC Know Your Rights; Employee Rights and Responsibilities under the Family and Medical Leave Act; and Employee Polygraph Protection Act.
Top Skills
What We Do
At Deutsche Bank, we give original thinkers the space and support they need to shine. Merging local knowledge with global vision, in-depth insight with industry-leading digital expertise, if you’re an innovator by nature, we can help you to unleash your potential.
We see things differently at Deutsche Bank – and we’re proud of our fresh perspective. Today, we’re driving growth through our strong client franchise, investing heavily in digital technologies, prioritising long-term success over short term gains, and serving society with ambition and integrity.
Wherever your interests lie – in investment banking, trading, private wealth, asset management, retail banking - or many of the infrastructure functions that support them – you’ll discover resources, training and opportunities designed to keep you ahead of the curve.
Intelligence has no boundaries: we welcome high-achieving, talented individuals from any background.
If you’re full of imagination, enjoy solving problems and respond positively to complex challenges, discover a career to look forward to and join us!
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