As Document Controller/Administrator you will be responsible for ensuring that the communication process between contractors and client are followed. This involves using and monitoring the relevant sites and ensuring that the project team are aware of all incoming communication and submitting the same for outgoing.
This position will be working within Infrastructure and Major Projects and can be based at either our Clapham or Slough office.
Responsibilities and key activities
- Manage all incoming notifications relating to project queries.
- Management of tender documents associated with project – process & archive in line with customer specific requirements.
- Prepare and upload KONE drawings / documents in line with deadlines to customer / portals.
- Review document controlling documents from the sales tender documentation to ensure document controlling compliance and understanding.
- Support Project Managers, Designers, Planners etc. with documents to ensure progress payments / final account are collectable.
- Upload documents to customer portals. Ensuring that the documents follow the client’s protocol.
- Prepare documents as required to support project manager and operations.
- Work as part or KONE project team – provide progress updates on project status and key actions.
- Create and manage various internal folder structures for Design, Commercial, Document Control and Site
- Support in managing deadlines of projects, ensure all document control related information is submitted correctly to avoid any financial abatements.
- Work part of a larger team and provide admin and document controlling support in line with manager requests.
- Archive all communications.
- Team cover when needed.
- Depending on office location some travel will be required (2-4 times a month to either our Slough of Clapham office).
- Travel to the Keighley office maybe required.
- Assisting the Admin team periodically.
- Adhoc admin duties.
Skills and Experiences:
- Worked in a similar position as a Document Controller.
- Experience in working with client and subcontractors is desirable.
- Able to work on multiple projects.
- Be customer focused, understanding the needs of customers and the importance of providing solutions to satisfy short and long-term objectives.
- Ability to work effectively in a highly complex, diverse, changing environment, whilst adapting to change and maintaining focus on key business goals and objectives.
- Good communication skills in English both written and spoken.
- Possess good customer service skills.
- Pays attention to detail and accuracy.
- Experience of Aconex, Asite, EDMS is desirable.
- Experience of Maximo, SAP, Salesforce is desirable.
- Excellent problem solving and analytical skills.
- A proactive and forward-thinking team player.
- Willing to continuously learn.
Any training provided will be provided.
What KONE can offer:
We offer a competitive salary, 25 days + Bank Holidays +1 paid Volunteering Day, Company Pension Scheme, Hybrid Working.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on https://kone.com/global/en/careers.html
Skills Required
- Experience working in a similar Document Controller position
- Experience working with clients and subcontractors
- Ability to work on multiple projects
- Customer-focused approach and ability to understand customer needs
- Ability to work effectively in a complex, diverse, and changing environment
- Good written and spoken English communication skills
- Good customer service skills
- Strong attention to detail and accuracy
- Experience with Aconex, Asite, or EDMS
- Experience with Maximo, SAP, or Salesforce
- Excellent problem-solving and analytical skills
- Proactive, forward-thinking team-player approach
- Willingness to continuously learn
Kone Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kone and has not been reviewed or approved by Kone.
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Fair & Transparent Compensation — Pay is considered competitive across many roles and markets, with field positions sometimes benefiting from overtime and strong union scales. Feedback suggests base compensation is often a relative positive even when other factors vary.
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Retirement Support — Retirement programs, including 401(k) and in some regions pension or annuity structures, are consistently highlighted as strong. Feedback suggests these elements meaningfully enhance the overall package.
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Healthcare Strength — Core health coverage is viewed as comprehensive, commonly including medical, dental, and vision options. Feedback suggests a global well‑being framework and EAP resources further reinforce health-related support.
Kone Insights
What We Do
At KONE, our mission is to improve the flow of urban life. This means understanding urbanization and, together with our partners and customers, helping cities to become better and more sustainable places to live. As a global leader in the elevator and escalator industry, KONE provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization to add value to buildings throughout their life cycle. Through more effective People Flow®, we make people's journeys safe, convenient and reliable, in taller, smarter buildings. Headquartered in Helsinki, Finland, we operate in more than 60 countries around the world, employ over 60,000 people and serve 550,000 customers. In 2022, KONE had annual sales of EUR 10.9 billion. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.
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