Document Control Coordinator

Join our Engineering team at Helen of Troy and make an immediate impact on our trusted brands: OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, Revlon, and Olive & June. Together, we build innovative and useful products that elevate people's lives everywhere, every day.

Look around your home, and you'll find us everywhere, in your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent! 

Position: Document Control Coordinator 

Department: Engineering 

Work Location: Marlborough, MA Hybrid (work 3 days onsite) 

Hybrid Schedule: At Helen of Troy, we embrace a flexible hybrid work model designed to support collaboration and productivity. For roles eligible for hybrid work, our standard schedule includes in-office collaboration from Tuesday through Thursday, with the option to work remotely on Mondays and Fridays. Any updates to this model will be communicated in advance. Please note that hybrid eligibility and schedules may vary based on business needs and manager expectations. 

What you will be doing: 

The Documentation Control PLS Project Coordinator will manage documentation control activities related to coordination management of change orders around Helen of Troy products in relation to marketing, engineering, manufacturing, regulatory, and more. This role will also assist in the implementation and maintenance of robust documentation control systems, performing training and support of these systems on an ongoing basis.  

• Manage change orders and doc control activities. 
• Support Program Managers and Project Engineers in the execution of technical and non-technical projects and corresponding documentation. 
• Coordinate communication between internal and external resources and suppliers. 
• Creation of Finished Good Bill of Materials (BOMs) within Agile. 
• Work with cross functional teams to ensure accurate release of information (documents, artwork, etc.) 
• Run reports as needed for outstanding tasks like ECOs, DCO’s, etc. 
• Create, update, review, and develop Document Control standard operating procedures and support work instructions based on ISO standards and FDA Quality System Regulations. 
• Manage additional department requirements as needed. 

Skills needed to be successful in this role: 

• Ability to prioritize different tasks, meet deadlines, and manage expectations accordingly across various departments. 
• Able to handle a diverse team, work proactively in a team environment, and with our manufacturing suppliers across different countries and time zones. 
• Must be detail oriented and have good follow-through skills. 
• Ability to learn quickly on the job. 
• Strong technical writing ability. 
• Excellent organization and communication skills. 
• Proven ability to analyze complex issues, conduct investigations with effective solutions. 
• Advanced knowledge of Microsoft Office Suites, including Excel, Word, and PowerPoint. 
• Experience with Microsoft Share Point, Oracle E-Business. Smartsheet's and Agile PLM software a plus.  
• Demonstrate flexibility and adaptability in a fast-paced environment. 

Minimum Qualifications: 

• Associate degree, in either business or technical discipline. 
• 1+ years of related experience, supporting technical project documentation and technical writing skills. 
• Authorized to work in the United States on a full-time basis. 

Preferred Qualifications: 

• Experience supporting technical project documentation. 
• Experience in technical writing. 
• Experience with Microsoft Share Point, Oracle E-Business. Smartsheet's and Agile PLM software.  

In Massachusetts, the standard base pay range for this role is $18.26 - $26.89 hourly. This base pay range is specific to Massachusetts and may not be applicable to other locations. Actual salaries will vary based on several factors, including but not limited to location, experience, skill level, and performance. The range listed is just one component of the total compensation package for employees.

Benefits: Salary + Bonus, Healthcare, Dental, Vision, Paid Holidays, Paid Parental Leave, 401(k) with company match, Basic Life Insurance, Short Term Disability (STD), Long Term Disability (LTD), Paid Time Off (PTO), Paid Charitable (volunteer) Leave, and Educational Assistance.

Wondering if you should apply? Helen of Troy welcomes people as diverse as our brands! Have the confidence to come as who you are because your point of view, skills, and experience will make us stronger. If you're eager to share new ideas and try new things, we want to hear from you. 

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For more information about Helen of Troy, visit www.helenoftroy.com. You can also find us on LinkedIn, and Glassdoor.

Helen of Troy is an Equal Opportunity/Affirmative Action Employer.  We are committed to developing a diverse workforce and cultivating an inclusive environment.  We value diversity and believe that we are strengthened by the differences in our experiences, thoughts, cultures, and backgrounds.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

We will provide individuals with disabilities with reasonable accommodations to participate in the job application process.  If you would like to request an accommodation, please contact Human Resources at (915) 225-8000. 

Founded in 1968, Helen of Troy is a prominent player in the global consumer products industry, offering diverse career opportunities across North America, South America, Europe, and Asia. We boast a collection of renowned brands such as OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, Revlon, and Olive & June – many of which rank #1, #2, or #3 in their respective categories, making the Helen of Troy name synonymous with excellence and ingenuity.

At Helen of Troy, our strategy involves acquiring brands that we can integrate and enhance, amplifying their unique attributes to drive growth and profitability. Embracing a culture of collaboration internally and externally, we are committed to providing innovative solutions tailored to consumers, operational excellence, global scalability, and exceptional shared services to support our brand portfolio. This dedication to fostering development and success sets Helen of Troy apart as a pioneer in the industry, propelling our brands to unparalleled heights of success and recognition worldwide.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties required of personnel so classified. Management retains the right to add or to change duties of the position at any time.