Compensation Amount:
16.00 USD HourlyJob Summary:
JOB SUMMARYThe Dockmaster will be mainly responsible for the operations directly associated with the boating customers. This person must be able to exhibit the flexibility required to handle all segments of the Marina Office and assist the Marina Manager as needed and act as the Marina Manager in his/her stead. The Dockmaster is responsible for the compilation and reporting of all facets of the Marina's Wet Slip and General Accounting performance. This person will also be one of the individuals first seen and greeted by the public, so public relations will need to be a strong asset of the Dockmaster.
Job Description:
ESSENTIAL FUNCTIONS
- Providing clerical support for all sectors of the Marina.
- Providing support, setup and maintenance of all wet slip account files.
- Perform administrative duties (i.e., correspondence, messages, memos, telephone contacts, etc.) for Marina Manager.
- Work with all Managers and/or corporate officers in organizing, formulating and coordinating bookkeeping procedures for Marina profit centers.
- Maintain a rental inventory for wet slips and dinghy storage – including archiving and new boat records for customer file maintenance changes.
- Ordering Office supplies through the Proper Purchasing Procedures
- Coordination of Slip Holder License Agreement Renewals and posting requirements of all licenses and certificates.
- Process new Slip Holder/Transient Agreements and Deposits.
- Enter all receipts for payments and deferments into accounting software.
- Assist in special projects
- Completing daily reports and Marina operations, including, checklists, leasing, sales, billing, payment transactions, and preparing daily deposit for
- each. Compile revenues and expense information, and prepare preliminary month-end reports.
- Balance and request petty cash repayments monthly.
- Process new Slip Holder/Transient Agreements and Deposits.
- Make memo to process security deposits of Tenants leaving the Marina.
- Maintain account records and files.
- Any other duties as assigned by the Marina Management.
SKILL AND KNOWLEDGE REQUIREMENTS
The Dockmaster should be a person who has had experience in general Office procedures and has worked with the public in some form or another. Experience within the Marina Industry does not have to be a qualification, but would help and those with experience are preferred. This person will have to show initiative to help organize and maintain and organize working atmosphere within the Marina Office.
PHYSICAL AND MENTAL REQUIREMENTS
- Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
- Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.
- Ability to stand for the entire work day.
- Climbing steps regularly.
- Working in wet and slippery conditions. Frequently working in an outdoor, hot, and damp environment.
- Frequently immerses hands in water.
- Withstanding temperature extremes in outdoor environments and inclement weather.
- Reading and writing work-related documents in English.
- Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
- Physical presence at the job site is essential to perform job duties.
EQUIPMENT USED
- All dock equipment and materials (gas pump, boats, ropes, anchors, among others).
Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.
Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.
Skills Required
- Experience in general office procedures and working with the public
- Clerical and administrative tasks including correspondence, telephone contacts, and record maintenance
- Experience entering receipts and transactions into accounting software
- Ability to prepare daily deposits, compile revenues/expenses, and assist with month-end reports
- Ability to lift/carry/push up to 25 lbs regularly, up to 50 lbs occasionally and stand for entire workday
- Comfort working outdoors in wet, slippery, hot, or damp environments and climbing steps regularly
- Reading, writing, and clear spoken English for customer and coworker communication
- Maintain customer files, process agreements, deposits, and security deposit memos
- Experience within the marina industry
- Strong public relations / customer service skills
What We Do
Guest Services, Inc. is a hospitality management company that provides customized services for clients in dining, resorts, hotels, state and national parks, and senior living communities.
