Docketly-Recruiting Manager

Posted 5 Days Ago
Be an Early Applicant
Longmont, CO, USA
In-Office
68K-90K Annually
Senior level
Legal Tech
The Role
Lead a team of 7–10 high-volume recruiters supporting attorney staffing. Own recruiting production, coverage, fulfillment, margins, loss prevention, KPIs, and OKRs. Coach recruiters on sourcing, outreach, negotiation, closing, and pipeline management. Oversee full-cycle recruiting, improve scalable processes, maintain attorney networks, analyze performance data, and partner with Operations, Sales, Account Management, and leadership on staffing strategy.
Summary Generated by Built In

About Docketly

Docketly, a sister company to ABC Legal Services, is a growing company based in Longmont, Colorado. For the creditors'-rights industry, we make hiring a stand-in attorney easy, fast, and safe. By combining our own software with a nationwide network of attorneys, we have redefined what's possible for the legal services industry.

Job Overview

Docketly is hiring a results-driven Recruiting Manager to lead a team of 7-10 recruiters in a high-volume legal staffing environment. This role drives performance, ensures accountability to KPIs, and develops recruiters to consistently meet production, quality, and margin goals.

You will lead from the front. You know what it takes to source, pitch, negotiate, and close attorneys, and you can turn those skills into repeatable systems that help your team hit its number every month.

Key Responsibilities

Team Leadership & Performance

  • Lead and manage a team of high-volume recruiters, ensuring strong daily performance.
  • Run daily stand-ups and performance reviews to maintain accountability.
  • Coach recruiters on pipeline management, speed, candidate quality, and real-time performance.
  • Develop top performers and address underperformance quickly.
  • Build a culture of accountability, ownership, and measurable results.

Production & KPI Ownership

  • Drive production across coverage, scheduling, and fulfillment metrics.
  • Own and track KPIs including placements, coverage, margin (36%+), and loss prevention.
  • Monitor losses, drops, and margin adherence to meet company standards.
  • Enforce approval processes for cancellations and losses.
  • Set, track, and execute team and individual OKRs.
  • Analyze reporting data to identify trends, risks, and performance gaps, and implement corrective action plans.

Recruiting & Inside Sales Execution

  • Oversee full-cycle attorney recruiting: intake, sourcing, screening, pitching, negotiation, and close.
  • Coach the team on sourcing through LinkedIn Recruiter, bar association directories, referrals, and other channels, as well as cold outreach, objection handling, and closing.
  • Build and maintain a growing network of attorney relationships and referral sources for current and future coverage needs.
  • Translate proven recruiting and sales tactics into scalable best practices across the team.
  • Ensure activity, candidate status, and outcomes are logged accurately in the ATS/CRM.

Strategy, Process & Cross-Functional Partnership

  • Partner with senior leadership on staffing forecasts and coverage strategy.
  • Improve and scale recruiting processes for efficiency and consistency.
  • Manage escalations professionally, using sound judgment and solution-oriented decision making.
  • Collaborate closely with Operations, Sales, and Account Management teams.

Qualifications

Required

  • 5+ years of recruiting or staffing experience, including 2+ years leading teams in a high-volume environment.
  • Proven track record of meeting aggressive production targets.
  • Experience coaching recruiters to improve performance and output.
  • Strong understanding of staffing metrics, margins, and loss prevention.
  • Data-driven, with experience using KPIs, dashboards, and reporting tools.
  • Hands-on recruiting experience, including sourcing your own candidates and high-volume outbound calling and cold outreach.
  • Strong negotiation and closing skills, including objection handling.
  • Proficiency with an ATS/CRM and sourcing tools (LinkedIn Recruiter, Boolean search, etc.).
  • Comfortable in high-accountability, fast-paced environments.
  • Strong problem-solving skills with a high level of ownership.
  • Ability to balance speed and quality.
  • Experience developing talent and building team strength.
  • Clear, direct communicator with a focus on results.
  • Bachelor's degree or equivalent professional experience.

Preferred

  • Experience recruiting attorneys or other licensed professionals, ideally for legal roles at scale.
  • Background in agency recruiting or RPO where you owned a desk end-to-end.
  • Familiarity with legal industry credentialing, bar admission requirements, or practice-area nuances.

Performance Indicators

  • Team production (weekly/monthly targets)
  • Coverage fulfillment rate
  • Margin performance and improvement
  • Reduction in losses and drops
  • Recruiter ramp time and retention
  • Internal promotions and bench strength
  • Operational accuracy and compliance

You'll Thrive Here If You've Worked In

Agency recruiting, legal recruiting, executive search, high-volume corporate recruiting, or any desk-owning or team-leading role where you sourced, pitched, negotiated, and closed against a hard number.

Benefits

  • Health, Dental, and Vision Insurance
  • 401(k) with Company Matching
  • Paid Time Off
  • 7 Paid Company Holidays
  • 4 Floating Holidays per Year
  • Life Insurance and AD&D Insurance
  • Long-Term Disability
  • Health Care Reimbursement Flexible Spending Account (FSA)
  • Dependent Care Flexible Spending Account
  • Employee Assistance Program (EAP)
  • Pet Insurance

Full-Time position considering in-person or remote candidates
Salary Range: $68,000-$90,000 (depends on experience)
Application closing date: October 15, 2026 11:59pmMST

Skills Required

  • 5+ years of recruiting or staffing experience
  • 2+ years leading teams in a high-volume environment
  • Proven track record of meeting aggressive production targets
  • Experience coaching recruiters to improve performance and output
  • Strong understanding of staffing metrics, margins, and loss prevention
  • Experience using KPIs, dashboards, and reporting tools
  • Hands-on recruiting experience, including candidate sourcing, high-volume outbound calling, and cold outreach
  • Strong negotiation, objection handling, and closing skills
  • Proficiency with an ATS/CRM and sourcing tools such as LinkedIn Recruiter and Boolean search
  • Comfort working in high-accountability, fast-paced environments
  • Strong problem-solving skills and high ownership
  • Ability to balance speed and quality
  • Experience developing talent and building team strength
  • Clear, direct communication focused on results
  • Bachelor's degree or equivalent professional experience
  • Experience recruiting attorneys or other licensed professionals
  • Background in agency recruiting or RPO with end-to-end desk ownership
  • Familiarity with legal industry credentialing, bar admission requirements, or practice-area nuances
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The Company
HQ: Seattle, WA
512 Employees
Year Founded: 1974

What We Do

ABC Legal, trusted by over 50,000 professionals, including law firms, businesses, government agencies, and individuals, stands as the largest provider of service of process. Additionally, we serve as the official process server for the U.S. Department of Justice. Our subsidiary, Docketly, operates seamlessly within our digital ecosystem, offering appearance counsel on a bespoke platform designed for efficiency. We optimize the legal process by leveraging cloud-based applications compatible across desktops, browsers, and smartphones, ensuring partners and clients save time and resources while maintaining utmost compliance, control, and transparency. With a network of over 3,000 process servers spanning across all 50 states and 77 countries, ABC Legal is headquartered in Seattle, WA. Explore our legal solutions and learn more about our subsidiary company, Docketly, at www.abclegal.com.

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