Docketly Operations Specialist (Puerto Rico)

Posted 4 Days Ago
Be an Early Applicant
Hiring Remotely in PR
Remote
Entry level
Legal Tech
The Role
The Docketly Operations Specialist is responsible for recruiting attorneys through various communication methods, learning business operations, meeting goals, and participating in daily team meetings. The role requires problem-solving skills and effective communication to ensure top-notch customer support.
Summary Generated by Built In

Position Overview:

Docketly is an appearance counsel provider, covering simple creditors rights hearings. We find attorneys to stand-in on short, procedural hearings. We are looking for a team player that can roll up their sleeves and learn from the bottom up, and be able to pick up multiple job duties quickly, and efficiently. We are looking for critical thinkers who are self-starters and are natural born leaders!

Key Responsibilities:

  • Learn how we deliver scripted dialogue to recruit new attorneys either through cold call (primary method), text, or email
  • Learn how the business operates quickly, and be able to make calls frequently. Portray our standards of customer support specialist
  • Ability to meet or exceed specific set goals and metrics
  • Daily stand-up meetings with the team

Qualifications:

  • A solutions-focused mindset and ability to work in an environment which demands the ability to identify problems and drive appropriate solutions Excellent verbal and written, organizational, presentation, and communication skills
  • Technical savviness
  • Strong analytic capability - the ability to transform data into insight
  • Ability to function in a fast-paced and innovative environment

Being a Docketly employee means:

  • Comprehensive Medical, Dental Vision Coverage 
  • 401K plan with company matching
  • 7 Paid holidays annually
  • PTO days
  • Transit benefits
  • Excellent growth opportunities
  • Starting pay range: $20.00 to $22.00 per hour

People who should apply for our Docketly Legal Assistant:

  • Eager to grow with a scaling business
  • Comfortable in a fast-paced environment
  • Confident on the phone
  • Learn to solve problems before they exist
  • Comfort with high volume workload; not being afraid to "roll up your sleeves"
  • Leverage strategic thinking, influencing and coaching skills.
The Company
HQ: Los Angeles, California
512 Employees
On-site Workplace
Year Founded: 1974

What We Do

ABC Legal, trusted by over 50,000 professionals, including law firms, businesses, government agencies, and individuals, stands as the largest provider of service of process. Additionally, we serve as the official process server for the U.S. Department of Justice. Our subsidiary, Docketly, operates seamlessly within our digital ecosystem, offering appearance counsel on a bespoke platform designed for efficiency. We optimize the legal process by leveraging cloud-based applications compatible across desktops, browsers, and smartphones, ensuring partners and clients save time and resources while maintaining utmost compliance, control, and transparency. With a network of over 3,000 process servers spanning across all 50 states and 77 countries, ABC Legal is headquartered in Seattle, WA. Explore our legal solutions and learn more about our subsidiary company, Docketly, at www.abclegal.com.

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