We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.
WE LOVE OUR WORK.
- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.
- Support the internal and external recruitment efforts for the property accordingly.
- Responsible for greeting applicants and employees in a positive, upbeat manner while answering questions, assisting with application process, answering phone calls and administering selection assessments.
- Responsible for the maintenance of the Applicant Tracking System to include posting and removal of positions and candidate documentation, assist in the review of request for transfers and applications requirements are met of job desired, and tracks transfer process including personnel requisition and personnel action.
- Ensure completion of the following paperwork processes: new hires, gaming licenses, drug tests and property to property transfers.
- Research rehire data and forward for approval.
- Instruct leaders on recruitment/paperwork procedures and processes.
- Responsible for data entry into the HRIS systems.
- Assist in maintaining employee files in electronic filing system. Responsible for project management, establishing and meeting timelines, attention to detail and to follow-through.
- Monitor legal compliance with federal, state, and gaming laws and controls.
- Act as a role model and present oneself as a credit to the company and encourage others to do the same.
- Assist with the creation and delivery of training and communications.
- Adhere to all departments/company policies and procedures.
- Assist in all aspects of day-to-day human resource operations as required or requested.
- Protect and safeguard the confidentiality and integrity of all information received through the normal course of business.
- Perform tasks to ensure an attractive and safe physical appearance of working areas.
- Ensure supplies and products are stocked as needed.
- Compile information, complete and submit reports as needed.
- Attend all departmental and company training programs or meetings as directed.
- Adhere to all company policies and procedures.
- Adhere to all gaming laws and regulations.
- Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris and litter.
- Meet department uniform, appearance and grooming requirements.
- Maintain strict confidentially of all files, communications and information in the conduct of company business.
- Perform other job related and compatible duties as assigned.
- Bachelor’s degree from an accredited four-year college or university; or equivalent combination of education and experience
- One to two years’ experience in Human Resources or office setting required
- Excellent presentation skills
- Must be proficient in Microsoft applications
- Previous HRIS experience required
- Must be able to work a flexible schedule
- Ability to handle multiple tasks
- Good oral and written communication skills; must be fluent and literate in English
- Must be able to acquire and maintain appropriate gaming license
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.
STAY IN THE GAME. FOLLOW US.We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
Skills Required
- Bachelor's degree from an accredited four-year college or university, or equivalent education and experience
- One to two years of experience in Human Resources or an office setting
- Excellent presentation skills
- Proficiency in Microsoft applications
- Previous HRIS experience
- Ability to work a flexible schedule
- Ability to handle multiple tasks
- Good oral and written communication skills; fluency and literacy in English
- Ability to acquire and maintain an appropriate gaming license
- Must be at least 21 years of age
What We Do
We have the largest and most diverse gaming footprint in North America. With 43 casinos and racetracks across 20 states, a robust online gaming and sports betting presence and exciting sports media, we’re leading the industry — and pushing it toward the future. Every one of our strategic partnerships helps fuel our community’s growth, their love of gaming — and our continued success as the most innovative omni-channel provider of entertainment experiences.
