DNA PS Implementation Support, Operations Consultant

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Job Title

DNA PS Implementation Support, Operations Consultant

What does a successful DNA PS Implementation Support, Operations Consultant do?

The DNA PS Implementation Support, Operations Consultant will provide analysis, consultation, and recommendations to our credit union and bank clients. They will also hold responsibility for DNA Implementations during the deployment of DNA Core Financial Software to ensure clients' business needs are met. This position will support clients with both strategic consulting and implementations of post-live items/modules. The ideal candidate will work closely with clients and internal stakeholders to ensure the delivery and implementation of their suite of products, providing best-in-class solutions to meet clients' needs.

What you will do:

• Configure and implement DNA Core Processing functionality.
• Provide industry-recognized recommendations for implementation and process improvement with the conversion of DNA.
• Document client and internal discussions and decisions.
• Manage/resolve a fixed percentage of service cases, prepare and escalate others to higher levels within the team.
• Engage with clients and evaluate readiness for conversion.
• Conduct support and training sessions with converting clients.

What you will need to have:

• 3+ years of experience in the financial industry.
• 2+ years of experience in post-live implementation of Core Financial Software.
• Bachelor's degree in a relevant field, or an equivalent combination of education, work, and/or military experience.

What would be great to have:

• 2+ years of experience with DNA Core System..
• 2+ years of experience in Statement and Notice processing.
• 2+ years of experience in Back Office Processing.
• 2+ years of experience in Deposit Operations.
• 2+ years of experience in Batch/Purge processing and End of Day/Month/Year End processing.
• 3+ years of experience with SQL databases.

Perks at Work:

• We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
• Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
• Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
• Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
• Prioritize your health with a variety of medical, dental, vision, life and disability insurance options, and a range of well-being resources through our Fuel Your Life program.
• Advance your career with training, development, certification, and internal mobility opportunities.
• Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship, now or in the future.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

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Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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