DME Coordinator - ATC Required - Texas Orthopedics (2219)

ABOUT TEXAS ORTHOPEDICS, A DIVISION OF ORTHOLONESTAR

Join the Team!

Since opening our doors in 1986, Texas Orthopedics has grown into one of Central Texas’s most trusted names in musculoskeletal care. For nearly four decades, we’ve been committed to delivering exceptional orthopedic, rheumatologic, and physical therapy services to our community. With multiple locations throughout the Austin area and a comprehensive team of highly skilled physicians, we continue to expand our reach and elevate patient experience.  Texas Orthopedics is a proud division of OrthoLoneStar, the largest independent orthopedic practice in Texas.

Experience the Texas Orthopedics Work Environment

At Texas Orthopedics, we strive to create a workplace where excellence and support go hand in hand. We prioritize a culture that encourages collaboration, professional growth, work–life balance and a team-driven environment. Through ongoing communication, staff feedback initiatives, and continuous process improvements, we work together to ensure our clinics operate with the highest standards of efficiency, innovation, and comfort. This commitment helps us deliver an exceptional experience not only to our patients, but also to every member of our team.

GENERAL JOB DESCRIPTION: Responsible for assisting physicians with patient care, including casting, splinting, bracing, and DME application. Perform delegated technical visits, gather patient information, educate patients on care plans, and document all care in the EMR timely. Manage clinic inventory, supplies, and DME processes while maintaining OSHA compliance, supporting clinic operations, and providing backup staffing as needed.

ESSENTIAL FUNCTIONS

• Collaborate with physicians and care teams to support orthopedic injury management, bracing solutions, and safe return-to-activity planning.
• Serve as primary DME coordinator, overseeing ordering, fitting, dispensing, documentation, and comprehensive support of braces and orthopedic devices, including product selection, patient education, troubleshooting, and coordination of repairs or replacements.
• Perform casting, splinting, brace fitting, and DME application, ensuring proper fit, alignment, comfort, and patient safety; conduct tech-only visits including cast application/removal, adjustments, and follow-up care focused on functional outcomes.
• Verify insurance benefits, obtain prior authorizations, and ensure adherence to Medicare, Medicaid, and regulatory standards, including accurate documentation, coding, billing support, and audit readiness.
• Maintain accurate and timely EMR documentation for all patient care, procedures, and DME-related activities.
• Manage inventory of braces, casting materials, and clinical supplies, serving as super user for inventory systems while ensuring proper stock levels, tracking, ordering, cost control, and overall clinic readiness.
• Maintain a clean and organized clinical environment, including casting areas, storage, and rehabilitation spaces; troubleshoot bracing and equipment issues to ensure optimal function and patient comfort.
• Educate patients on device use, care instructions, activity restrictions, and precautions, and instruct in home exercise programs to support rehabilitation and recovery.
• Support clinic workflow and patient throughput by assisting with rooming, procedures, and cross-covering MA and Orthopedic Tech responsibilities as needed.
• Act as a clinical resource for providers and staff regarding bracing, casting techniques, DME processes, and rehabilitation considerations.
• Assist with onboarding and training of staff on DME processes, casting/splinting techniques, and clinic protocols.
• Build strong working relationships with providers, staff, and vendors to ensure efficient product utilization and high-quality patient care.
• Assist with process improvement initiatives related to DME, inventory management, and clinic efficiency.
• Maintain OSHA compliance, including infection control, equipment sterilization (autoclave), and emergency equipment checks.
• Manage medications and samples in accordance with clinic policies and regulatory guidelines.
• Uphold HIPAA compliance and maintain strict patient confidentiality.
• Serve as a liaison between clinic staff, leadership, and vendors to address product needs, workflow concerns, and patient care issues.
• Perform all other duties as assigned to support clinic operations and patient care.

BENEFITS:

• Medical Insurance with VIP Health Advocate Service
• Health Savings Account (HSA) with employer contribution
• Flexible Spending Account (FSA)
• Dental Coverage
• Vision Coverage
• 7-8 Paid Holidays each year
• 12 PTO Days to start, with increases based on tenure (up to 22 days)
• 401(k) with Safe Harbor contribution plus Profit Sharing (once eligible)
• Life Insurance
• Short & Long-Term Disability
• Additional Supplemental Plans
• Mileage Reimbursement + Travel Time – (for eligible positions)
• Colleague Recognition Program
• Well-being support: Employee Assistance Program

To learn more, visit: https://www.txortho.com/

QUALIFICATIONS

EDUCATION:

• Bachelor’s degree from an accredited Athletic Training program (required)
• Master’s degree (preferred)

EXPERIENCE:

• Minimum 2–5 years of clinical experience in orthopedics or sports medicine (preferred)
• Demonstrated expertise in casting, splinting, and orthopedic procedures, DME fitting and inventory management, clinical workflow optimization
• Experience in a physician extender or advanced clinical support role (strongly preferred for OPE-C candidates)

LICENSURE & CERTIFICATION:

• Certified Athletic Trainer (ATC) – Board of Certification (required)
• Texas State Athletic Training Licensure (LAT) (required)
• Orthopedic Technician Certification (OTC) or Orthopedic Physician Extender (OPE-C) (preferred)

SPECIAL SKILLS:

• Advanced understanding of musculoskeletal injury evaluation and management, rehabilitation principles and return-to-function protocols, orthopedic procedures and clinical workflows
• Strong knowledge of healthcare compliance, including OSHA and DME regulations
• Exceptional communication and interpersonal skills with physicians, staff, and patients
• Proficiency in EMR systems and clinical documentation
• Demonstrated leadership, initiative, and decision-making capability
• Ability to maintain strict confidentiality (HIPAA compliance)

PHYSICAL DEMANDS:

• Frequent standing, walking, bending, lifting, and assisting patients
• Ability to lift 50 lbs. and assist patients up to 300 lbs.
• Full manual dexterity required for casting, splinting, and clinical procedures
• Exposure to bodily fluids and clinical hazards
• Adequate vision, hearing, and coordination for patient care tasks

ENVIRONMENTAL WORKING CONDITIONS:

• Clinic setting
• Potential traveling between clinic locations.
• Exposure to communicable diseases, toxic substances, radiation and bodily fluids.