Working at RCM&D and Unison Risk Solutions is ideal for those seeking a challenging, rewarding and upwardly mobile career in risk management, insurance and employee benefits. Dedicated to fostering their continued success and growth, we are deeply invested in our employees.
Job Summary
The Surety Division Director is the senior executive responsible for the strategic direction, operational excellence, financial performance, and growth of the firm’s Surety practice. Working with Growth Leaders (President, Market Leaders, Division Directors, Sales Leaders), the Division Director designs and drives a Practice growth plan covering sales resource planning, marketing/sales execution, and talent development.
Essential Functions
- Develop and execute the strategic operating plan for the Surety practice, aligning goals with agency priorities and profitability targets.
- Establish service standards, best practices, workflows, KPIs, and champion process improvement and technology adoption.
- Build and maintain executive-level relationships with surety carriers; analyze carrier performance and market trends.
- Lead negotiation for program terms, authorities, and market placements for high-profile clients.
- Drive organic growth through proactive prospecting, thought leadership, and industry presence.
- Partner with Risk Advisors and Client Executives on prospecting, RFP responses, stewardship, and client presentations.
- Act as senior relationship manager for select complex accounts; provide consultation on underwriting challenges, financial analysis, contract terms, and program structure.
- Recruit, train, coach, mentor, and evaluate team members.
- Build a diverse pipeline of future leaders with clear career development and succession plans.
- Foster a collaborative, inclusive, performance-driven culture.
- Ensure adherence to agency standards, carrier guidelines, and regulatory requirements.
- Oversee quality control, documentation accuracy, audit readiness, invoicing, and collections in coordination with Accounting/Compliance/IT.
- Additional job duties as assigned.
Minimum Education/Abilities/Skills
- 8 to 12+ years in Surety underwriting, agency/brokerage surety operations, or construction-related financial services, with leadership experience managing complex books or multi-person teams.
- Bachelor’s degree in business, finance, accounting, risk management, or related field (or equivalent experience).
- Deep technical knowledge of contract and commercial surety, financial statement analysis, underwriting principles, and industry regulations; strong relationships with regional/national carriers.
- Executive presence; credibility with clients and carriers; exceptional communication and presentation skills.
- Strong sales and financial acumen (P&L management); strategic thinking with agility to pivot priorities.
- Organization, judgment, problem-solving, and quality focus under time-sensitive conditions.
- Current and valid Property & Casualty license.
Additional Qualifications
- Life & Health license is preferred for cross-selling opportunities.
- Advanced professional designation (e.g., AFSB, CPCU, ARM, CIC) and experience leading a division/practice within an agency or carrier.
- Knowledge and skills in effective use of account management systems Tinubu (SurePath) and EPIC.
RCM&D, a Unison Risk Advisors company and founding member of Assurex Global, is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Finding and cultivating talent is a hallmark of our organization. RCM&D looks for the best and brightest risk management, insurance and employee benefits professionals to join our firm. As a growing and vibrant business, we also recruit savvy marketing, sales, finance, human resources, technology and administrative colleagues to manage and operate our business.
Top Skills
What We Do
RCM&D is ranked among the top independent insurance advisory firms in the United States. Our specialized teams provide strategic solutions and consulting for risk management, insurance and employee benefits. Leveraging more than 135 years of experience and strong local, national and global reach, we partner with you to meet all of your business objectives.
RCM&D Self-Insured Services Company (SISCO) is a Third Party Administrator and a trusted partner in claim management, consulting and advisory services for clients that are self-insured, fully insured, or utilize captive or high deductible programs. Our expertise coupled with our technological resources ensure budget certainty, reduced costs and the overall efficiency of your claim process.
Established in 2020 through the strategic merger of RCM&D and Oswald Companies, Unison Risk Advisors (a dba of the JBO Holding Company) is majority employee owned. On June 20, 2023, NSI became the third partner of Unison Risk Advisors. Unison Risk Advisors is made up of these three primary operating companies and all their existing subsidiaries and sub-brands. Today it is one of the largest privately held and employee-owned insurance brokerage and risk management firms in the U.S.
