Division Administrator FT - Oshkosh

Posted 28 Days Ago
Be an Early Applicant
54901, Oshkosh, WI, USA
In-Office
Senior level
Professional Services • Social Impact
The Role
Manages residential group home operations, supervises and develops employees, ensures regulatory compliance and quality assurance, oversees budgets and financial performance, supports care planning and member rights, coordinates emergency preparedness, and builds relationships with families, care teams, funding agencies, and community partners.
Summary Generated by Built In

Positions with a Purpose: Exceptional People, Extraordinary Care! Clarity Care is Looking For You! Starting pay up to $21/hr based on experience!

Clarity Care is a nonprofit organization dedicated to supporting individuals with varying abilities so they can lead independent, fulfilling lives within their communities. Guided by a strong mission, vision, and set of core values, we strive to be Wisconsin’s provider of choice for compassionate, high-quality care. We pride ourselves on delivering services with respect, integrity, and a deep commitment to the people we serve. Our team members help empower individuals by offering personalized programs that honor each person’s uniqueness and potential.

The Division Administrator manages/supervises employees and the operations of numerous group homes.  They carry out responsibilities in any of the following functional areas: Quality Assurance, Group Home Operations, Day Services and Chance, consumer rights and care, State/County/Care Management organizations regulatory compliance, training, delegation, supervision, resident satisfaction, and daily living activities.   

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  1. Develop and maintain a competitive advantage through anticipation of future strengths, weaknesses, opportunities, threats, trends and consequences and incorporate them into the organizational strategic plan.  
  2. Make suggestions to Care Management Director in an effort to better the organization’s position in the market.
  3. Be proactive and reactive (as necessary) to change, challenges, and situations in efforts to meet the Organization’s Strategic Objectives.
  4. Ensure new employees feel welcome, establishing their responsibilities through timely training, orienting them in their new position and familiarizing them with the Clarity Care culture.
  5. Effectively build organizational and employee capacity, developing a top-notch workforce and the processes that ensure the organization runs efficiently and successfully.
  6. Create continuity, quality, and safety of services delivered in compliance with Federal and State laws, regulations and company policies. 
  7. Monitor profit and loss performance of Residential operations and assist in developing and managing timely annual budgets and perform periodic cost and productivity analyses.
  8. Evaluate, plan for, report on and implement overtime reduction strategies in coordination with Scheduling.
  9. Assist in developing and implement clear and measurable short and long term goals, operating procedures, and business plans to achieve the company’s strategic goals.
  10. Timely report financial status of programs, conduct feasibility studies, recommend and implement fee schedules, monitor revenue and expenditure trends.
  11. Establish and implement standards to meet quality assurance outcomes, on-site inspections, surveys, and audits.
  12. Assist Human Resources and Care Management Director with employee relations including retention, performance, discipline, terminations, and investigations.
  13. In collaboration with the Residential Support Administrator, assist with assessing new referrals and determining the appropriate fit within the organization.
  14. Monitor establishment and maintenance of good relationships with members of the Care Team, employees, guardians/family members, funding agencies, other service providers and the community.
  15. Monitor preparation for and response to emergency situations.  
  16. Ensure protection of Member rights.
  17. Evaluate, supervise, train, and mentor the Team Leads and necessary Residential employees to ensure employee success and organizational expectations are met. 
  18. Perform all other duties as assigned.

EDUCATION AND OTHER QUALFICATIONS:

  1. A Bachelor Degree, in a Human Services or Similar Field, is preferred.  Otherwise, extensive experience in Human Services or related field may be considered.  The CBRF Administrator’s Course is also considered if Bachelor Degree is not achieved.  A High School Diploma, or equivalent, with at least five years of direct care and administration experience will be considered.
  2. Five years’ experience in direct care services and the administration of community based health programs caring for persons with disabilities.
  3. Working knowledge of support systems in Wisconsin and federal, state, and local regulations affecting the provision of services and employment.
  4. Excellent computer skills and proficiency in Excel, Word, Outlook, and Electronic Charting Systems.
  5. Must possess a valid WI driver’s license (where required), and ability to meet agency driving standards.  Must provide proof of auto insurance (where required).
  6. Must pass a periodic WI Caregiver Background Check including Department of Justice Criminal Record Checks, and/or that of previous states of residence.

Extra Bonuses (Yes, this keeps getting better):

  • Competitive Wages
  • Health, Dental, Vision, Retirement Plan and more!
  • Room for advancement
  • Company Discounts
  • Paid Training
  • Paid Time Off (accrues after 1st full month)
  • Daily Pay

Ready to Apply? We’d Love to Hear From You!

Apply online: www.claritycare.org/apply
Call us: 920-236-6560 ext. 1415


Skills Required

  • Bachelor's degree in Human Services or a similar field
  • Extensive experience in Human Services or a related field may substitute for a bachelor's degree
  • CBRF Administrator's Course may substitute for a bachelor's degree
  • High school diploma or equivalent with at least five years of direct care and administration experience
  • Five years of experience in direct care services and administration of community-based health programs serving people with disabilities
  • Working knowledge of Wisconsin support systems and federal, state, and local regulations affecting services and employment
  • Excellent computer skills and proficiency in Excel, Word, Outlook, and electronic charting systems
  • Valid Wisconsin driver's license where required and ability to meet agency driving standards
  • Proof of auto insurance where required
  • Pass a periodic Wisconsin Caregiver Background Check, including Department of Justice criminal record checks
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The Company
HQ: Oshkosh, WI
525 Employees
Year Founded: 1972

What We Do

Clarity Care, Inc. is a private, nonprofit agency dedicated to providing personal care and services to individuals with acute, chronic, or long-term conditions, including those with disabilities and special needs. Since 1972, it has focused on supporting individuals with varying abilities to achieve independent and fulfilling lives within their community, offering services such as in-home care, senior living, and employment assistance.

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