We are seeking a detail orientated and dependable Division Administrator Assistant to join our Residential team!
Shape Our Team. Strengthen Our Mission. Grow Our Future.
Clarity Care is a nonprofit organization dedicated to supporting individuals with varying abilities so they can lead independent, fulfilling lives within their communities. Guided by a strong mission, vision, and set of core values, we strive to be Wisconsin’s provider of choice for compassionate, high-quality care. We pride ourselves on delivering services with respect, integrity, and a deep commitment to the people we serve. Our team members help empower individuals by offering personalized programs that honor each person’s uniqueness and potential.
Join us in making a meaningful impact and helping individuals thrive in their communities.
The Division Administrator Assistant manages/supervises employees and the operations of numerous group homes. They carry out responsibilities in the following functional areas: Quality Assurance, group home operations, consumer rights and care, State/County/Care Management organizations regulatory compliance, training, delegation, supervision, resident satisfaction, and daily living activities.
Ideal Candidate Profile:
- Strong, confident leader who can guide and support diverse teams
- Clear and compassionate communicator
- Calm and dependable during fast-paced or unexpected situations
- Organized and able to manage multiple priorities across different locations
- Values person-centered care and respectful support of individuals with disabilities
- Approaches challenges with problem-solving and a positive attitude
- Builds strong relationships and fosters a healthy team culture
- Comfortable learning regulations, procedures, and company standards
- Reliable, flexible, and willing to step in where needed
Key Responsibilities:
- Supervise, mentor, and support staff across multiple group home locations
- Ensure high-quality care, safety, and daily living support for residents
- Maintain compliance with Federal/State regulations, DHS standards, audits, and organizational policies
- Oversee onboarding, training, and ongoing staff development
- Monitor and assist with medication administration and accurate documentation
- Maintain a clean, sanitary, and safe environment for residents and employees
- Coordinate with Scheduling to manage staffing levels and reduce overtime
- Respond to emergencies, behavioral incidents, and staffing shortages as needed
- Communicate effectively with guardians, families, case managers, and care team members
- Support HR and Residential Leadership with performance management, investigations, and employee relations
- Participate in assessing new referrals and determining appropriate placement
- Advocate for and protect consumer rights through person-centered care practices
- Manage group home budgets, household operations, and resident financial oversight
- Prepare for and participate in inspections, audits, and quality assurance processes
- Complete all required documentation and reporting accurately and on time
- Participate in on-call rotations and provide coverage as a Program Lead when needed
Education/Qualifications:
- A Bachelor Degree, in a Human Services or Similar Field, is preferred. A High School Diploma, or equivalent, with at least three years of direct care and administration experience will be considered.
- Five years’ experience in direct care services and the administration of community based health programs caring for persons with disabilities.
- Working knowledge of support systems in Wisconsin and federal, state, and local regulations affecting the provision of services and employment.
- Excellent computer skills and proficiency in Excel, Word, Outlook, and Electronic Charting Systems.
- Must possess a valid WI driver’s license (where required), and ability to meet agency driving standards. Must provide proof of auto insurance (where required).
- Must pass a periodic WI Caregiver Background Check including Department of Justice Criminal Record Checks, and/or that of previous states of residence.
Extra Bonuses (Yes, this keeps getting better):
- Health, Dental, Vision, Retirement Plan and more!
- Room for advancement
- Company Discounts
- Paid Training
- Paid Time Off (accrues after 1st full month)
Ready to Apply? We’d Love to Hear From You!
Apply online: www.claritycare.org/apply
Call us: 920-236-6560 ext. 1415
Skills Required
- Five years' experience in direct care services and administration of community-based health programs for persons with disabilities
- High School Diploma or equivalent (with at least three years direct care and administration experience considered)
- Bachelor's degree in Human Services or similar
- Working knowledge of Wisconsin support systems and federal, state, and local regulations affecting service provision
- Proficiency with Excel, Word, Outlook, and Electronic Charting Systems
- Valid Wisconsin driver's license and ability to meet agency driving standards; proof of auto insurance where required
- Ability to pass periodic Wisconsin Caregiver Background Check including Department of Justice criminal record checks
- Ability to supervise, mentor staff, manage budgets, respond to emergencies, and participate in on-call rotations
What We Do
Clarity Care, Inc. is a private, nonprofit agency dedicated to providing personal care and services to individuals with acute, chronic, or long-term conditions, including those with disabilities and special needs. Since 1972, it has focused on supporting individuals with varying abilities to achieve independent and fulfilling lives within their community, offering services such as in-home care, senior living, and employment assistance.
